Healthcare Billing Coordinator

Virginia Mennonite Retirement Community, Inc.•Harrisonburg, VA

3d•$22 - $29•Onsite

About The Position

The Healthcare Billing Coordinator will primarily maintain and coordinate accounts receivable for Complete Living Care, Transitional Care, and Outpatient Therapy in the Wellness Center. Responsibilities include monthly resident billing, Medicare billing, other insurance billing, and data entry. This role also involves maintaining current resident files, posting insurance payments daily, performing benefits checks for potential admissions, attending family meetings to explain billing processes, reviewing delinquent accounts, coordinating Medicare/Medicaid/other insurance receivables, and maintaining contact with residents' families and VMRC Social Services regarding financial and Medicaid eligibility status. The position requires responding to the CFO and Controller with accurate and timely work, and participating in special projects and reports. Additionally, the role emphasizes planning, organization, critical thinking, decision-making, and strong communication skills, including active listening and conflict resolution. General duties include complying with VMRC policies, engaging residents compassionately, maintaining confidentiality, fostering positive working relationships, demonstrating good attendance, using correct body mechanics, participating in staff development, demonstrating computer proficiency, attending required meetings, and following emergency procedures.

Requirements

High school diploma or equivalent plus business school coursework
1-2 years of experience in bookkeeping and computer/data entry functions
Highly organized, detail-focused, and maintain a high level of accuracy
Ability to effectively communicate and interact, in a customer service focus, with staff, residents, family members, and vendors
Extensive experience with Microsoft Office suite programs (Word, Excel, Outlook, etc.)
Ability to function in a team environment
Strong work ethic and results-focused
Ability to work with limited supervision

Nice To Haves

Associate’s degree
At least 1 year of experience with Medicare billing

Responsibilities

Maintain and coordinate accounts receivable for Complete Living Care, Transitional Care, and Outpatient Therapy.
Perform monthly resident billing, Medicare billing, and other insurance billing.
Enter data related to billing and accounts receivable.
Maintain current resident files, including census, responsible party, insurance, and billing information.
Post insurance payments daily.
Perform benefits checks for potential admissions.
Attend family meetings for new admissions to explain insurance billing and the collection process.
Review delinquent accounts and contact responsible parties for payment arrangements.
Coordinate Medicare, Medicaid, and other insurance receivables to minimize bad debt and maintain efficient collections.
Maintain contact with residents’ family and VMRC Social Services to ensure knowledge of residents’ financial and Medicaid eligibility status.
Respond to the CFO and Controller with accurate and timely work to facilitate financial reporting.
Participate in a wide variety of special projects and compile a variety of special reports.
Effectively plan, organize, and prioritize work, setting short-term and long-term goals.
Anticipate needs, problems, and opportunities, creating optimum solutions with timely schedules and deadlines.
Consistently make good decisions using analysis, wisdom, experience, and judgment.
Accept responsibility for decisions made.
Demonstrate positive, constructive, organized, and understandable written and verbal communication.
Actively listen, demonstrate understanding, and respond to others' communications appropriately.
Ask for feedback and check for understanding to assure accuracy in the communication process.
Use communication skills to address and resolve conflict.
Provide and receive constructive feedback.
Disseminate pertinent information in a timely and accurate manner.
Comply with all VMRC and departmental policies & guidelines.
Actively engage residents in a meaningful, positive, and compassionate manner.
Maintain confidentiality of all resident care and protected health information.
Handle responsibility and maintain a positive, professional & collaborative working relationship.
Demonstrate good attendance and maintain “Employment in Good Standing”.
Use correct body mechanics to prevent injury.
Assume responsibility for and actively participate in staff development and continuing education.
Demonstrate computer skills necessary to complete job tasks/responsibilities.
Attend all required in-services and department staff meetings.
Follow emergency and evacuation procedures.
Perform other duties as assigned by supervisor.

Benefits

Medical insurance with prescription coverage (for 30+ hours/week)
Dental plans
Vision plans
403(b) retirement plan with up to 5% company match after one year
Over 230 hours of Personal Time Off (PTO) in year one for full-timers, with cash-out options
Pre-K Subsidy (pending eligibility)
On-Demand Pay (access to earned wages before payday)
Company-paid Short-Term Disability for full-time employees
Optional Long-Term Disability
Free company-paid life insurance, with supplemental options
Flexible Spending Account with a company contribution
Free or discounted membership to the on-site Wellness Center
Tuition reimbursement
Scholarships
Employee meal discounts
Healthy You program
RARE (Recognizing, Assisting, and Rewarding Employees) committee
Free Employee Assistance Program (EAP)
Referral bonuses
Loan Forgiveness (select roles)
Super Shift Diffs (select roles)
Signing Bonuses (select roles)
Tickets at Work (deals at over 1,000 vendors)
10% off at local spots