Healthcare Billing & Contracting Specialist

Oakwood Creative CareMesa, AZ

About The Position

Oakwood Creative Care is seeking a Healthcare Billing & Contracting Specialist to manage billing operations and navigate reimbursement for their non-traditional, community-based care model. This role involves working within Medicare/Medicaid requirements, critically thinking about service alignment with reimbursement, and building clear, compliant billing pathways. It is a hands-on position where the specialist will own billing processes and collaborate with the CFO to ensure financial sustainability.

Requirements

  • Direct, hands-on experience with Medicare billing
  • Experience managing claims, denials, and collections
  • Strong attention to detail and organization
  • Ability to think critically and solve problems
  • Comfortable working in a less traditional healthcare environment
  • A practical problem-solver who can navigate ambiguity
  • Detail-oriented and reliable
  • Able to work independently and follow through
  • Interested in mission-driven work

Nice To Haves

  • Medicaid billing experience (AHCCCS strongly preferred)
  • CPB or CPC certification
  • Experience with credentialing or payer enrollment
  • Experience in outpatient or community-based healthcare settings

Responsibilities

  • Submit and manage claims (Medicare, VA, AAA, Community based programs, and Medicaid)
  • Track and resolve denials and follow up on unpaid claims
  • Post payments and ensure accurate reconciliation
  • Maintain clean, compliant billing practices
  • Assist with payer enrollment and credentialing
  • Support contract setup and maintain organized records
  • Track reimbursement rates and contract details
  • Partner with CFO on payer-related processes
  • Help align services with billing and reimbursement requirements
  • Identify where services may or may not be billable
  • Support development of clear, compliant billing processes for new programs
  • Bring practical problem-solving to situations that don’t fit standard models
  • Help improve billing workflows and documentation processes
  • Identify issues and suggest practical improvements
  • Work with clinicians to ensure documentation supports billing

Benefits

  • Work closely with leadership in a small, collaborative team
  • Opportunity to help shape systems in a growing organization
  • Meaningful work that directly supports individuals and families
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