Healthcare Assistant- Medical Surgical (5N)- Sharp Memorial Hospital -Night Shift-Full Time

Sharp HealthCare•San Diego, CA

19h•Onsite

About The Position

The Healthcare Assistant collaborates with the interprofessional team to deliver quality patient and resident care under the direction of a licensed nurse, considering the age-specific needs of the populations served. The role contributes to unit operations and coordinates unit communication, medical record management, patient data management, order entry, transcription, and documentation. It also supports effective use of equipment, supplies, and other department resources. This position is on the Medical Surgical unit (5N) at Sharp Memorial Hospital. It is a full-time night-shift role, with shifts from 7:00 PM to 7:30 AM on a 12-hour, 12/36 schedule and weekend work every other weekend. On-call duty is not required. The hourly pay range is $25.960–$33.470, with a midpoint of $29.890. The position is covered by a collective bargaining agreement with SEIU-UHW; employees must join the union within 31 days of hire and remain a member for the duration of the agreement. The posting is limited to existing members of the ratified SEIU Bargaining Unit during the specified internal posting period. The role includes customer communication, admissions, discharges and transfers, patient care activities, safety practices, and maintenance of medical records and electronic information systems. The assistant provides patient care within the scope of responsibilities and under licensed-nurse guidance, communicates changes or concerns, and takes rapid action in life-threatening situations while notifying the licensed nurse.

Requirements

AHA Basic Life Support for Healthcare Professionals certification from the American Heart Association (required).
Knowledge of basic patient or resident care skills.
Effective interpersonal skills.
Ability to perform baseline resident or patient care skills under the guidance of a licensed nurse.
Fluency in written and spoken English.

Nice To Haves

High school diploma or equivalent.
Training comparable to a certified nursing assistant course.
One year of recent experience in a geriatric setting or recent experience in an acute care hospital.
One year of experience as a unit clerk or secretary.

Responsibilities

Collaborate with the interprofessional team to provide quality patient and resident care under the direction of a licensed nurse, accounting for age-specific needs.
Contribute to overall unit functions and coordinate communication for the unit.
Greet customers in person and by telephone, obtain and direct inquiries, take accurate messages, respond to assistance requests, and use appropriate scripts and service-recovery practices.
Answer call lights and telephone calls within four rings, coordinate communications with physicians and department team members, and assist with direction during crisis situations.
Communicate effectively with staff at all levels, follow the chain of command, prioritize workload, validate understanding of patient needs and assignment changes, coordinate resource use, seek assistance when needed, and report when unable to meet current demands.
Complete and sign required documents accurately and promptly.
Prepare rooms for admissions; greet and orient patients and families; inventory belongings; account for belongings during transfers and discharge; and remove equipment and supplies after discharge.
Transport patients safely and on time to activities, therapies, and other departments.
Discharge patients from IDX within the expected timeframe and, as directed by an RN, enter orders related to equipment, supplies, and dietary needs, seeking clarification when needed.
Provide and document daily patient care within the scope of responsibilities and unit standards; follow telemetry processes in monitored units and coordinate with central telemetry when initiating or discontinuing monitoring.
Communicate care issues, changes in patient condition, out-of-scope requests, and transfer or discharge plans to the licensed nurse or appropriate team members; take rapid action in life-threatening situations and immediately notify the licensed nurse.
Follow universal precautions, infection-control policies, equipment safety procedures, and safe patient-mobilization practices; report hazards, unsafe practices, and personal injuries within the specified timeframe and complete required forms.
Identify patients at risk of injury, follow hospital restraint policies, and label and safely store patient belongings.
Maintain patient charts and records, obtain and file required charts and documentation, request outside medical records or information as needed, and assist staff in locating patient data.
Update electronic information systems and teletracking, enter accurate admission, transfer, or discharge dispositions, coordinate test scheduling and retrieval of results, and prepare and stock downtime packets.