Healthcare Assistant-7S Med/Surg-Sharp Memorial Hospital-Day Shift-Full-Time

Sharp HealthCare•San Diego, CA

2d•Onsite

About The Position

The Healthcare Assistant collaborates with the interprofessional team to deliver quality patient and resident care under the direction of a licensed nurse, considering the age-specific needs of the populations served. The role contributes to unit functions, coordinates unit communications, and assumes primary responsibility for medical record management. It facilitates patient data management through transcription, order entry, and documentation, and supports effective use of equipment, supplies, and other department resources. This position is at Sharp Memorial Hospital in the 7S Medical/Surgical unit. It is a full-time day-shift role with 12-hour shifts from 7:00 AM to 7:30 PM, on a 12/36 schedule, and requires working every other weekend. On-call duty is not required. The hourly pay range is $25.960 to $33.470, with a midpoint of $29.890. The position is covered by a collective bargaining agreement with SEIU-UHW; employees must join the union within 31 days of hire and remain a member for the duration of the agreement. The posting is limited to existing members of the ratified SEIU Bargaining Unit and is stated to run internally from 09/09/2026 to 0916/2026, with a contract expiration date of 9/30/2027. The role includes customer communication, admissions, discharges and transfers, patient care activities, safety practices, and medical record and information management. The assistant greets and directs patients, visitors, and callers; responds to call lights and phone calls; coordinates with physicians and department staff; supports patients and families during admission and transitions; performs patient care within the role’s scope; and communicates patient needs or condition changes to a licensed nurse. The assistant also maintains charts and electronic information systems, coordinates test scheduling and retrieval of results, and supports safe care and unit operations.

Requirements

AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) certification from the American Heart Association is required.
Knowledge of basic patient or resident care skills.
Effective interpersonal skills.
Ability to perform baseline resident or patient care skills under the guidance of a licensed nurse.
Fluent written and spoken English.
Must be an existing member of the ratified SEIU Bargaining Unit, as specified for this posting.
Employees must join SEIU-UHW within 31 days of hire and remain a union member for the duration of the collective bargaining agreement.

Nice To Haves

High school diploma or equivalent.
Training comparable to a certified nursing assistant course.
One year of recent experience in a geriatric setting or recent experience in an acute care hospital.
One year of experience as a unit clerk or secretary.

Responsibilities

Collaborate with the interprofessional team to provide quality patient and resident care under the direction of a licensed nurse, taking age-specific needs into consideration.
Contribute to overall unit functions and coordinate unit communications.
Manage medical records and patient data, including transcription, order entry, documentation, chart maintenance, and electronic information updates.
Support effective use of equipment, supplies, and other department resources.
Greet patients, visitors, and callers; obtain and direct inquiries; respond to assistance requests; answer and transfer calls; and take accurate messages.
Respond to call lights and phone calls within the stated response expectations and communicate with physicians and department staff using phones or paging systems.
Assist in directing others during crisis interventions and follow unit communication and chain-of-command procedures.
Prioritize workload according to patient needs and staffing patterns, validate understanding of new patient needs or assignment changes, seek assistance when needed, and report when demands cannot be met.
Complete and sign appropriate documents accurately and on time.
Set up rooms for new admissions; greet and orient patients and families; inventory belongings; and account for belongings during transfers and discharge.
Transport patients safely and on time to activities, therapies, and other departments; remove equipment and supplies upon discharge; and complete discharge in IDX within the expected timeframe.
Enter orders related to equipment, supplies, and dietary needs as directed by an RN, seeking clarification when needed.
Provide and document daily patient care within the role’s scope and unit standards; follow telemetry processes in monitored units and coordinate with central telemetry as needed.
Identify and communicate patient care concerns and changes in condition; notify the licensed nurse immediately in life-threatening situations; and communicate transfer or discharge plans.
Follow universal precautions, infection-control policies, equipment safety procedures, safe patient mobilization practices, and hospital policy for restraint management.
Identify patients at risk for injury, report hazards and unsafe practices, report personal injuries within two hours, and complete required incident and state claim forms.
Label and store patient belongings safely, including hearing aids, glasses, and dentures.
Maintain patient charts by obtaining and filing chart materials, requesting records and information from other facilities, and preparing information for inter-facility transfers.
Update electronic information systems, ensure timely teletracking updates and requests, and enter accurate patient dispositions for admissions, transfers, and discharges.
Coordinate test scheduling, retrieve results and relevant patient information, assist team members in locating patient data, and prepare and stock downtime packets.