Healthcare Administrative Associate - Wytheville Family Medicine

Carilion Clinic • Wytheville, VA

4d • $16 - $23

About The Position

The Healthcare Administrative Associate maintains front-office workflow to help optimize the efficiency of a medical practice, clinic, or department. The role serves patients and visitors and handles administrative, scheduling, records, data, and billing activities.

Requirements

• High school diploma or GED.
• Customer-driven approach.
• Strong grammar, spelling, and punctuation skills.
• Knowledge of medical terminology.
• Knowledge of office procedures and equipment.
• Proficiency in computer data entry and keyboarding.
• Ability to use electronic medical records.
• Good organizational, communication, and interpersonal skills.
• Ability to multitask.

Nice To Haves

• Knowledge of Microsoft software applications, including Word and Excel.

Responsibilities

• Greet, screen, and provide service to patients and visitors.
• Process mail, fax, and other documents.
• Maintain a multi-line phone system or switchboard.
• Schedule, register, and check patients in and out.
• Maintain medical records.
• Perform data management and spreadsheet tasks.
• Run and maintain reports.
• Perform charge entry.
• Process billing documents and research and resolve issues.
• Collect co-payments, deductibles, and other self-pay amounts at the time of service.
• Maintain a cash box and receipt books.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Employer-funded pension plan, vested after five years; voluntary 403B.
• Paid time off accrued from day one.
• Onsite fitness studios and discounts to Carilion Wellness centers.
• Access to the Personify Health health and wellness app.
• Childcare discounts.
• Continued education and training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED