HEALTHCARE ADMINISTRATIVE ASSOCIATE - DERMATOLOGY

Carilion Clinic•Roanoke, VA

4d•$16 - $23•Onsite

About The Position

The Healthcare Administrative Associate supports front-office workflow to help optimize the efficiency of a medical practice, clinic, or department. The role provides service to patients and visitors, handles administrative and billing documentation, and maintains patient records and office systems. This is a 36-hour, full-time day-shift position in Dermatology at Carilion Clinic’s 1 Riverside Cir facility in Roanoke, Virginia.

Requirements

High school diploma or GED.
Customer-driven approach.
Strong grammar, spelling, and punctuation skills.
Knowledge of medical terminology.
Knowledge of office procedures and equipment.
Proficiency in computer data entry and keyboarding.
Ability to use electronic medical records.
Good organizational, communication, and interpersonal skills.
Ability to multitask.

Nice To Haves

Knowledge of Microsoft software applications, including Word and Excel.

Responsibilities

Greet, screen, and provide service to patients and visitors.
Process mail, faxes, and other documents.
Maintain a multi-line phone system or switchboard.
Schedule, register, and check patients in and out.
Maintain medical records.
Perform data management and create spreadsheets.
Run and maintain reports.
Perform charge entry.
Process billing documents and research and resolve issues.
Collect co-payments, deductibles, and other self-pay amounts at the time of service.
Maintain a cash box and receipt books.