Health & Wellness/Scheduling Admin Support

Kroger•Nashville, TN

About The Position

Efficiently and accurately schedule providers for the assigned Kroger Health region, following direction and guidance from the Health & Wellness Administrative Manager on appropriate scheduling practices. Provide administrative support for the Kroger Health regional team and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

High school diploma or GED.
Proficiency in Microsoft Office.
Ability to learn and operate Kroger programs and systems.
Excellent administrative, communication, and organizational skills, with high attention to detail.
Exceptional customer service skills.
Ability to write routine reports and correspondence.
Excellent oral and written communication skills.

Nice To Haves

Experience in an administrative support role.
Experience in a customer service or retail environment.
Nationally Certified Pharmacy Technician.

Responsibilities

Complete scheduling processes, using critical thinking to staff stores with required providers during operating hours and for other events as needed.
Engage the manager when scheduling conflicts arise, offering solutions or documenting ongoing scheduling issues involving a provider or location.
Communicate regularly with Kroger Health team members, including pharmacy practice coordinators, operations specialists, and pharmacists.
Work with applicable departments to maintain associate records and ensure records are appropriately retained.
Provide day-to-day administrative support for the Kroger Health team, staff, and stores.
Help coordinate training events and activities.
Produce and assemble materials and documents for meetings, training sessions, presentations, and day-to-day needs.
Complete tasks needed to ensure schedules are forecasted, written, and staffed.
Report associates who are behind in training, following current policies, procedures, and best practices for Kroger Health associate training.
Plan and support training for Kroger Health associates.
Attend recruiting events and appropriately represent Kroger Health in presentation and attitude.
Provide customer service that makes internal and external customers feel welcome, important, and appreciated.
Provide backup to Health & Wellness administrative support.
Support regulatory compliance of pharmacy locations at the direction of the corporate compliance department.
Perform the essential job functions with or without reasonable accommodation.