Health & Wellness/Scheduling Admin Support

Kroger•Memphis, TN

About The Position

Efficiently and accurately schedule providers for the assigned Kroger Health region taking direction and guidance on appropriate scheduling practices from Health & Wellness Administrative Manager. Provide administrative support for the Kroger Health regional team. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Requirements

High School Diploma or GED
Proficient in Microsoft Office
Ability to learn and operate Kroger programs and systems
Excellent administrative, communication, and organizational skill with high attention to detail
Exceptional customer service skills
Ability to write routine reports/correspondence
Excellent oral/written communication skills

Nice To Haves

Any experience in administrative support role
Any experience in customer service/retail environment
Nationally Certified Pharmacy Technician

Responsibilities

Complete scheduling processes by applying critical thinking skills to properly staff all stores with required providers during operating hours or for other events as needed
Engage manager when scheduling conflicts arise, offering solutions or providing documentation of any ongoing scheduling issues with a provider or location
Communicate regularly with members of the Kroger Health team including pharmacy practice coordinators, operations specialists, and pharmacists
Work with applicable departments in maintaining associate records and ensuring records are appropriately retained
Provide day-to-day administrative support for Kroger Health team, staff, and stores
Help coordinate training events/activities
Produce and assemble materials and documents needed for meetings, training sessions, presentations and other day-to-day needs
Complete any tasks required to assure schedules are forecasted, written, and staffed
Provide reporting for associates lagging in training based on current policies and procedures and best practices pertaining to training for Kroger Health associates
Plan and support training of Kroger Health associates
Attend recruiting events, appropriately representing Kroger Health in presentation and attitude
Provide customer service that makes both internal and external customers feel welcome, important and appreciated
Provide backup to Health & Wellness admin support
Support regulatory compliance of all pharmacy locations at the direction of the corporate compliance department
Must be able to perform the essential job functions of this position with or without reasonable accommodation