Health Unit Coordinator

Allina Health System • Saint Paul, MN

1d • Onsite

About The Position

The Health Unit Coordinator assists with coordinating patient care in conjunction with nursing staff, providers, and the multidisciplinary team. The role also supports clerical functions such as patient admissions, transfers, discharge, registration, and maintaining patient information. The position is 0.6 FTE (48 hours per two-week pay period), with 12-hour day/evening shifts and an every-third-weekend rotation.

The coordinator processes physician orders, communicates patient care needs, enters patient and caregiver information into the electronic medical record, and supports accurate accommodation codes and billing charges. The role may also involve managing supplies and educational materials, organizing charts, answering phones and call lights, scheduling procedures, directing or rooming patients, and supporting check-in and patient and family needs. Additional unit-specific duties may include assisting with telemetry monitoring, training staff or students, handling unopened medication containers for delivery to nursing staff or storage, and supporting discharge-related documentation.

The coordinator contributes to a safe environment by reporting environmental risks or equipment malfunctions. The position requires light physical work, including lifting up to 20 pounds occasionally and up to 10 pounds frequently.

Requirements

• Must be at least 18 years of age.
• Must have the education and/or experience needed to meet the required functional competencies listed in the job description.

Nice To Haves

• Two or more years of experience in a medical office or hospital setting, particularly if not certified as a Health Unit Coordinator.
• High school diploma or GED.
• Two or more years of experience with Windows-based applications and keyboarding skills.
• Graduation from a Technical Institute Health Unit Coordinator program.
• Medical terminology knowledge.

Responsibilities

• Perform clerical duties, including filing, mail and email distribution, copying, scanning, and faxing according to unit protocol.
• Complete patient admission, transfer, discharge, and registration processes.
• Communicate patient care needs, including requests for assistance with activities of daily living, to nursing staff.
• Process physician orders accurately and promptly.
• Use appropriate resources to enter accurate accommodation codes and patient billing charges.
• Facilitate the exchange of information with appropriate personnel, departments, and outside agencies.
• Enter patient and caregiver information into the electronic medical record system.
• Order, validate, and store supplies and patient education materials as needed.
• Assemble and organize patient charts when applicable.
• Answer phones and call lights promptly and forward calls or information to appropriate staff.
• Print Release of Information packets for discharge to nursing homes or other facilities as needed.
• Check unit keys and cards out to float staff and ensure their return at the end of the shift as needed.
• Review and explain authorization forms with patients and obtain signatures when applicable.
• Direct patients to their point of care and schedule procedures or appointments as needed.
• Room patients as needed.
• Assist with facilitating telemetry monitoring as needed.
• Maintain a front-desk presence for patient and family support and check-in when required.
• Support and train new and existing staff and students as needed.
• Transport unopened medication containers from the pneumatic tube station or pharmacy to the primary Registered Nurse or designated storage location as needed.
• Present Medicare second notice of notification forms to identified patients for signature as needed.
• Retrieve patient history and physical information as needed.
• Contribute to a safe environment for patients, visitors, and employees; report environmental risks or equipment malfunctions to a supervisor.
• Perform other duties as assigned or required by unit needs.

Benefits

• Medical and dental coverage.
• PTO/time away.
• Retirement savings plans.
• Life insurance.
• Short-term and long-term disability.
• Voluntary benefits, including vision, legal, and critical illness coverage.
• Tuition reimbursement or continuing medical education, as applicable.
• Student loan support and benefits to navigate the Federal Public Service Loan Forgiveness Program.
• Well-being dollars, well-being navigators, programs, activities, articles, videos, personal coaching, and tools.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed