Health Unit Coordinator

Allina Health System•Saint Paul, MN

1d•Onsite

About The Position

Allina Health is a not-for-profit health system serving individuals, families, and communities throughout Minnesota and western Wisconsin. The Health Unit Coordinator supports coordination of patient care in partnership with nursing staff, providers, and the multidisciplinary team, while also performing clerical and patient-registration duties. The position is 0.9 FTE (72 hours per two-week pay period) on a combined 8- and 12-hour day/evening schedule, with every-third-weekend rotation. Duties may vary according to unit needs and include supporting patient and family check-in, coordinating information, and helping maintain a safe care environment.

Requirements

Must be at least 18 years old.
Must have the education and/or experience needed to meet the functional competencies listed in the job description.
Two or more years of experience in a medical office or hospital setting is preferred if not certified as a Health Unit Coordinator.
Two or more years of experience with Windows-based applications and keyboarding skills is preferred.

Nice To Haves

High school diploma or GED.
Graduation from a Technical Institute Health Unit Coordinator program.
Medical terminology knowledge.
Two or more years of experience in a medical office or hospital setting if not certified as a Health Unit Coordinator.
Two or more years of experience with Windows-based applications and keyboarding skills.

Responsibilities

Perform clerical duties, including filing, mail and email distribution, copying, scanning, and faxing according to unit protocol.
Complete patient admissions, transfers, discharges, and registration.
Communicate patient-care needs and requests for assistance with activities of daily living to nursing staff.
Process physician orders accurately and in a timely manner.
Use appropriate resources to enter accommodation codes and patient billing charges accurately.
Facilitate the exchange of information with appropriate personnel, departments, and outside agencies.
Enter patient and caregiver information into the Electronic Medical Record system.
Order, validate, and store supplies and patient education materials as needed.
Assemble and organize patient charts when applicable.
Answer phones and call lights promptly and forward calls or information to appropriate staff.
Print Release of Information packets for discharge to nursing homes or other facilities as needed.
Check unit keys and cards out to float staff and ensure they are returned at the end of the shift as needed.
Review and explain authorization forms and obtain patient signatures when applicable.
Direct patients to their point of care, schedule procedures or appointments as needed, and room patients when needed.
Perform other duties as applicable to unit needs.
Help facilitate telemetry monitoring as needed.
Maintain a presence at the front desk for patient and family support and check-in as needed.
Support and train new and existing staff and students as needed.
Transport unopened medication containers from the pneumatic tube station or pharmacy to the primary Registered Nurse or designated storage location as needed.
Present Medicare second notices of notification to identified patients for signature as needed.
Retrieve patient history and physical information as needed.
Contribute to a safe environment for patients, visitors, and employees, and report environmental risks or equipment malfunctions to a supervisor.
Perform other duties as assigned.

Benefits

Medical and dental benefits.
PTO/time away.
Retirement savings plans.
Life insurance.
Short-term and long-term disability.
Voluntary benefits, including vision, legal, and critical illness coverage.
Tuition reimbursement or continuing medical education, as applicable.
Student loan support.
Resources to navigate the Federal Public Service Loan Forgiveness Program.
Well-being dollars, dedicated well-being navigators, programs, activities, articles, videos, personal coaching, and tools.