Health Unit Coordinator
About The Position
Regions Hospital is hiring a friendly, organized, and adaptable Health Unit Coordinator to join its Float Pool, which supplements units when census exceeds what core unit staff can manage. The coordinator supports nursing staff and helps create a welcoming environment for patients and visitors. As the unit’s first point of contact, the coordinator provides customer service through welcoming behaviors, effective communication, and information sharing. The role also performs clerical and receptionist functions, including maintaining unit supplies, preparing and maintaining patient records, entering data into the electronic system, serving as a resource to medical staff on hospital protocols, and communicating among staff, patients, families, care providers, and hospital departments. The position works under the supervision of the nurse manager or charge nurse.
Requirements
- At least 1 year of clerical or healthcare experience, or recent (within 1 year) graduation from a clerical or healthcare training program.
- Computer experience and knowledge of medical terminology.
- Previous customer service experience involving in-person and phone interactions, problem solving, and balancing the needs of guests and colleagues.
Nice To Haves
- High school diploma or equivalent.
- Education or experience in a health care field.
Responsibilities
- Serve as the first point of contact on the unit and welcome patients and visitors.
- Provide customer service through effective communication and information sharing.
- Organize and maintain unit supplies needed for daily activities.
- Prepare and maintain patient records.
- Enter data into the electronic system.
- Act as a resource to medical staff regarding hospital protocols.
- Communicate between staff, patients, families, care providers, and other hospital departments.
Benefits
- Medical insurance
- Dental insurance
- 401(k) with employer match
- Disability insurance
- Paid time off
- Tuition reimbursement
- Employee health clinic
- On-site fitness center
- 24/7 employee assistance program
- Book clubs
- Employee resiliency center
- Comprehensive benefits supporting health, time off, retirement planning, and continuous learning
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
