Health Unit Coordinator (HUC)- Emergency Department

Fairview Health Services•Edina, MN

1d•Onsite

About The Position

Fairview is looking for a Health Unit Coordinator at the M Health Fairview Southdale Hospital in Edina, MN! This position is 48 hours every two weeks on the Day shift, for 12 hour shifts, and every other weekend, and is eligible for benefits such as medical, dental, and more. M Health Fairview Southdale Hospital offers care to people living and working in the southwest Twin Cities metro area. With more than 40 specialty services, we combine talents to balance innovative technologies and treatments with the art of medicine. Working together, we respectfully address the comprehensive needs of our patients and their families. The shift times are: 7am-7:30pm. About this Unit: Do you have a passion for Emergency Medicine? Then the Southdale Emergency Department might be the right fit for you! Our Emergency Department is a 44 bed, Level 3 Trauma Center that treats over 55,000 patients per year. In addition to being a Trauma Center, the Hospital is a Cardiac Center of Excellence and a Comprehensive Stroke Center. Team members include Emergency Physicians, Registered Nurses, ER Techs, Health Unit Coordinators, Mental Health Providers, Pharmacists and Case Managers. The Health Unit Coordinator (HUC) plays a vital role in supporting the fast-paced Emergency Department by facilitating communication, coordinating patient flow, and ensuring smooth operations across the unit. This position serves as a key point of contact for providers, patients, and family members—answering phone calls, relaying critical information, and assisting with patient transfers to other facilities. The HUC collaborates closely with nurses, physicians, and multidisciplinary staff to respond to a variety of needs, maintain accurate documentation, and manage data flow within the department and between other hospital units. Strong organizational skills, attention to detail, and the ability to multitask in a dynamic environment are essential. This role contributes to a positive patient experience by demonstrating professionalism, empathy, and effective communication—ensuring that every interaction supports timely, coordinated, and compassionate emergency care.

Requirements

1 year customer service experience

Responsibilities

Ensures outstanding patient & guest experience is achieved
Coordinates activities of unit to support patient care staff.
Manages medical record and data flow within the unit to support safe patient care processes.
Fulfills physician orders.
Performs other tasks as needed.