Health Unit Coordinator - Operating Room

Fairview Health ServicesEdina, MN
Onsite

About The Position

Fairview is looking for a Health Unit Coordinator at the M Health Fairview Southdale Hospital in Edina, MN! This position is 48 hours every two weeks on the Day/Evening shift, for 8 hour shifts, every 4th weekend. M Health Fairview Southdale Hospital offers care to people living and working in the southwest Twin Cities metro area. With more than 40 specialty services, we combine talents to balance innovative technologies and treatments with the art of medicine. Working together, we respectfully address the comprehensive needs of our patients and their families. The shift times are: Monday-Friday, 6:15am-2:45pm and 2:15pm-10:45pm Every Other Saturday-Sunday, 6:15am-2:45pm or 2:15pm-10:45pm About this Unit: Are you seeking the opportunity to gain experience in a fast-paced medical setting? Then the Operating Room team might be the right fit for you! This vital unit at Southdale Hospital averages 14,000 cases a year and services patients of all ages and cases. Typical cases may include higher level heart, neuro, and orthopedics, da Vinci robotics, cardiovascular, urology, dental, OB, and GYN patients.

Requirements

  • 1 year customer service experience

Nice To Haves

  • High School Diploma or equivalent
  • 2+ years customer service experience
  • Previous HUC, administrative or hospitality industry experience
  • Familiar with medical terminology
  • EPIC EHR experience

Responsibilities

  • The Health Unit Coordinator is the primary receptionist and concierge for the unit.
  • During the patient’s stay this position interacts closely with physicians and the multidisciplinary team in a highly organized and professional manner.
  • The HUC ensures that outstanding patient experience is achieved by displaying effective customer service, decision-making and communication skills in a friendly, thoughtful and empathetic manner.
  • The HUC also performs a range of clerical functions including: scheduling cases in EMR and EPIC, coordination of data flow and sharing of general hospital information/directions.
  • Scheduling cases
  • Coordinating with other units
  • Ensures outstanding patient & guest experience is achieved
  • Coordinates activities of unit to support patient care staff.
  • Manages medical record and data flow within the unit to support safe patient care processes.
  • Performs other tasks as needed.

Benefits

  • medical
  • dental
  • vision plans
  • life insurance
  • short-term and long-term disability insurance
  • PTO and Sick and Safe Time
  • tuition reimbursement
  • retirement
  • early access to earned wages
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