Health Unit Coordinator

Valleywise Health System•Phoenix, AZ

About The Position

Under the direction of the Nurse Manager, the Health Unit Coordinator (HUC) acts as a liaison between patients and staff. The role requires excellent communication skills to serve as a link between physicians, nursing staff, various departments, patients, and visitors. Unit coordinators serve as receptionists on patient floors and in clinic settings, maintaining a pleasant and professional demeanor when dealing with the public. The HUC performs administrative and secretarial duties for the unit and supports clinical staff by tracking consults, stat orders, supplies, and patient movement throughout the healthcare system. The coordinator is accountable for incorporating the organization's vision, values, mission, critical goals, and behavioral standards into daily job performance.

Requirements

  • Complete an approved health unit coordinator/secretary program or have one year of related work experience; healthcare experience is preferred.
  • Complete Valleywise Health computer classes.
  • Have a working knowledge of medical terminology.
  • Be proficient in computer programs such as Microsoft Office.
  • Be able to work with culturally diverse people.
  • Have excellent communication and time management skills.
  • Be able to read, write, and speak effectively in English.

Nice To Haves

  • High school diploma or GED.
  • NAHUC certification.
  • Knowledge of electronic medical records.
  • Bilingual ability.
  • Related work experience in a healthcare setting.

Responsibilities

  • Perform diversified secretarial duties for the unit, including typing, filing, data input, answering phones, ordering supplies, and preparing special projects.
  • Support clinical staff by tracking consults, stat orders, supplies, and patient movement throughout the healthcare system.
  • Incorporate the organization's vision, values, mission, critical goals, and behavioral standards into daily job performance.
  • Serve as a receptionist on patient floors and in clinic settings, maintaining a pleasant and professional demeanor with the public.
  • Act as a liaison between patients, visitors, physicians, nursing staff, and various departments.
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