About The Position

The Health Unit Coordinator supports patient care on the Cardiac Tele Unit by coordinating tests and treatments across departments, facilitating communications, and maintaining patient records and unit workflows. The role includes using the electronic medical record and other computer systems to order supplies and equipment and process daily patient charges or related procedures. The coordinator contributes to positive customer relations and a harmonious work environment and must provide age-appropriate support in accordance with departmental policies and procedures.

Requirements

  • High school graduate, GED certificate, or high school equivalency diploma.
  • Basic computer skills.
  • Excellent oral and written communication skills.
  • Excellent interpersonal skills and ability to adapt to interruptions and changing priorities or workloads.
  • High level of attention to detail.
  • Ability to sit, stand, walk, lift, squat, bend, reach above the shoulders, and twist frequently throughout the workday.
  • Ability to lift up to 35 pounds occasionally.
  • Functional vision, hearing, and speech.
  • Ability to operate all equipment necessary to perform the job.
  • Must wear personal protective equipment as necessary when exposed to mechanical, electrical, chemical, and radiation hazards, as well as blood and body fluids.

Responsibilities

  • Coordinate patient tests and treatments with and between departments, using working knowledge of diagnostic and treatment services to facilitate scheduling.
  • Support patient-care communications using a multiple-line telephone, unit/site paging, and hospital information systems; screen incoming calls.
  • Monitor office equipment, troubleshoot minor problems, and arrange repairs for major malfunctions.
  • Use the EMR and other computer systems to order patient and unit supplies and equipment, and process daily patient charges or related procedures.
  • Compile chart forms for admissions, transfers, discharges, and expirations; obtain medical-record copies for transfers to nursing homes and other healthcare facilities.
  • Verify medical records contain complete and accurate demographic and identification information, registration, and appropriate level of care.
  • Maintain positive customer relations, acknowledge and respond courteously to requests, respond to call lights, demonstrate proper phone etiquette, and foster communication among the healthcare team.
  • Demonstrate knowledge and skills needed to provide age-appropriate support, including understanding growth and development across the lifespan and interpreting patient information in accordance with departmental policies and procedures.
  • Maintain annual educational requirements for hospital-based certifications, such as DNV or CARF requirements.

Benefits

  • Paid time off programs
  • Medical, dental, vision, life, and short- and long-term disability benefits
  • Flexible Spending Accounts for eligible healthcare and dependent-care expenses
  • Adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Competitive compensation, premium pay for eligible shifts or on-call work, incentive pay for select positions, and potential annual performance-based increases
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