Health Unit Coordinator (HUC)

American Baptist Homes of the Midwest•Albert Lea, MN

1d•$19 - $25•Onsite

About The Position

Support the nursing team at Thorne Crest by coordinating schedules, maintaining accurate resident records, and providing essential administrative support to the nursing department. This full-time role offers a Monday–Friday schedule and the opportunity to make a direct impact on the daily operations of a skilled nursing community.

Requirements

High school diploma or equivalent required
Ability to read, write, speak, and understand English to effectively communicate with residents, families, staff, and other customers
Strong organizational and communication skills
Ability to work effectively in a fast-paced environment with frequent interruptions
Ability to handle confidential resident and employee information appropriately
Basic computer skills and familiarity with Microsoft Office
Strong customer service skills and the ability to work collaboratively with staff across departments
Ability to interact respectfully and professionally with residents, families, employees, healthcare professionals, and visitors
No prior experience required

Nice To Haves

Prior scheduling experience strongly preferred
Previous clerical experience in a healthcare setting preferred
Active CNA certification preferred
Experience with PointClickCare or other electronic medical record systems is a plus

Responsibilities

Coordinate and maintain the nursing department's master schedule, including filling open shifts and adjusting staffing needs
Communicate with nursing staff by phone, email, and text to proactively coordinate coverage for open shifts
Work with nursing agency partners to communicate staffing needs and verify coverage
Maintain accurate resident medical records, census reports, unit records, and required documentation
Enter physician orders into PointClickCare (PCC) accurately and submit appropriate orders to the pharmacy as directed
Schedule resident appointments within and outside the facility
Prepare transfer, discharge, admission, and other required resident documentation
Maintain and update CNA assignment sheets and nursing department schedules
Review employee requests for PTO, vacation, leave of absence, and schedule changes
Verify employee time worked and assist with time change requests
Assist with onboarding new nursing staff and agency employees, including training materials and system access
Assist with agency invoice processing by verifying shift dates, times, and signatures
Monitor staffing coverage and help limit unnecessary overtime while ensuring resident care needs are met
Maintain nursing department supplies and complete weekly supply ordering
Provide clerical and administrative support to the Director of Nursing and nursing team
Interact professionally with residents, families, physicians, staff, visitors, and other healthcare professionals
Assist the nursing department with preparation for state and federal surveys
Maintain confidentiality and security of resident and employee information, including protected health information
Participate in emergency drills, in-service training, and other educational programs
Perform additional administrative duties as assigned