Health Unit Coordinator - Emergency Department - HUC

Mayo Clinic • Menomonie, WI

3d • $21 - $29

About The Position

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Requirements

• High school diploma or equivalent required.
• Basic knowledge of computer systems and strong keyboarding skills (i.e., Windows-based applications, LAN use, and intranet/internet use) required.
• Outstanding customer service, interpersonal and organizational skills.
• Adapts effectively to unpredictable situations within the patient care setting.
• Availability to work flexible hours including days, evenings, nights, weekends and holidays.
• Maintains certifications/licensure per work unit requirements.

Nice To Haves

• Successful completion of HUC post-secondary program, or HUC Certification preferred.
• Minimum of one year working experience in a medical environment preferred.
• Knowledge of basic medical terminology preferred.
• Preferred proficiency of computer skills.
• Working knowledge with EHR systems, EPIC preferred.

Responsibilities

• Provides organizational, receptionist, and clerical support to patient care units and the health care team.
• Monitoring and ordering supplies.
• Promptly answering patient call lights and elevating patient needs to nursing staff.
• Assisting the care team with managing orders in the electronic health record (EHR).
• Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care.
• Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources.
• Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities.
• Supports the healthcare team by anticipating and responding to team requests and patient needs.

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED