Health Unit Coordinator, ACCU

Cincinnati Children's

2d•Onsite

About The Position

This role provides daily operational/administrative support for the Acute Care Cardiology Unit (ACCU) and outpatient services. The Health Unit Coordinator functions as a resource for clinical personnel regarding unit and outpatient operational issues. They anticipate the needs of the department and provide coordination of information systems, environmental, admitting, and clerical functions for patient areas within a medical center dedicated to the care of infants, children, and adolescents.

Requirements

High school diploma or equivalent
No directly related experience

Responsibilities

Operates and maintains unit information systems, including medical record integrity, forms management, timely response to faxes, printed material, mail, and accuracy of patient data.
Completes admissions, discharges, transfers, and short stay documentation in a timely manner.
Demonstrates fiscal responsibility and accountability for patient charges/rental equipment and CCHMC charge capture procedures.
Ensures the unit maintains a designated par level of clerical supplies.
Ensures all areas within the division are organized and present a safe, accessible, effective, and efficient environment for patients, families, visitors, and employees.
Maintains awareness of patient location and monitors traffic flow at the front desk and on the unit.
Assists with compliance of visitor policies and applying arm bands for parents/caregivers.
Reports maintenance and environmental service needs to the appropriate division and follows up to assure completion.
Collaborates with clinical, admitting, information systems, and environmental services staff to coordinate efficient patient flow.
Identifies system problems and utilizes strategies for resolutions.
Responds to communication system/patient alarms and executes with a sense of urgency.
Reviews and revises staffing information.
Demonstrates the Cincinnati Children's CARES behaviors in all interactions with patients, families, visitors, and co-workers.
Actively participates as a front-line example of extraordinary customer service and satisfaction.
Interacts with parents/guardians to obtain non-clinical information as requested.
Ensures and reviews timeliness, accuracy, availability, and security of information (i.e. HIPAA, Informed Consent, Advanced Directive for patients 18 or older) as defined by CCHMC's mission, applicable laws, and regulations.
Has in-depth knowledge of HIPAA standards and fosters application to clinical practice.