Health Unit Coordinator - HUC- Procedural Services
Trinity Health•Grand Rapids, MI
•Onsite
About The Position
The Health Unit Coordinator (HUC) will provide strong customer service to patients, families, visitors, and colleagues in a professional and helpful manner. This role assists with unit flow coordination by answering phones, managing call lights, and handling all administrative assignments related to patient care and unit operations. The HUC will understand and proficiently use all computer programs for medical record and data management, and will troubleshoot low-level computer issues, coordinating with appropriate departments for assistance as needed.
Requirements
- High School diploma or equivalent
- Knowledge of medical terminology
- Strong customer service and interpersonal skills
- Ability to manage interruptions while maintaining excellent customer focus
- Well developed communication skills, both written and oral
Nice To Haves
- One year of college course or higher level training preferred
- Health Unit Coordinator Certification preferred
Responsibilities
- Providing strong customer service to patients, families, visitors and colleagues in a professional and helpful manner
- Assists with unit flow coordination (answering phones, call lights, all administrative assignments related to patient care/unit operations)
- Understands and proficiently uses all computer programs
- Medical record and data management
- Troubleshoots low level computer issues and coordinators with appropriate departments as needed for assistance
Benefits
- medical
- dental
- vision
- paid time off
- 403B
- education assistance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
