Health Unit Coordinator Renal Diabetic

Banner Health • Mesa, AZ

21d • Onsite

About The Position

Banner Desert Medical Center is seeking an entry-level Health Unit Coordinator to provide administrative support and customer service for an assigned patient care area, helping promote organized and efficient delivery of patient care. The coordinator facilitates communication among physicians, nurses, patients, and other contacts; calls in consults; and serves as a liaison with internal departments and external contacts.

The position performs receptionist and clerical work, supports patient admissions and discharges, maintains patient records, coordinates appointments, manages office and patient-care supplies, and tracks electronic equipment. It works under local supervision and is responsible for an assigned unit in a fast-paced, sometimes stressful environment with a strong focus on customer service. The role is part-time, working day shift from 6:00 a.m. to 2:30 p.m., three days per week, including every other weekend and rotating holidays. Self-scheduling is available. The posting mentions a $1 per hour weekend shift differential and an 18% night shift differential.

Requirements

• High school diploma, GED, or equivalent working knowledge.
• Skills and abilities typically attained through one year of medical clerical experience, preferably in a hospital or physician office, or prior customer service experience.
• Excellent organizational skills.
• Effective human relations and communication skills.
• Working knowledge of medical terminology.
• Computer literacy, including knowledge of commonly used office software and keyboarding skills.

Nice To Haves

• Successful completion of an approved unit secretary program.
• BLS certification.
• Additional related education and/or experience.

Responsibilities

• Perform receptionist and clerical duties to support operating efficiency and communication throughout the department.
• Participate in resolving customer problems or gather information and refer issues to the appropriate person for follow-up.
• Process patient admissions, record bed assignments in the system, prepare face sheets, and print patient labels.
• Request outside records from other facilities and physician offices.
• Maintain patient records with admission, transfer, and discharge information, progress notes, and consent forms.
• Ensure reports and chart forms are scanned or filed in patient records, and that labeled charting forms are accessible.
• Maintain adequate supplies of frequently used patient education materials; may perform quality control or validations.
• Enter pending discharges into the system, coordinate appointments for procedures and treatments needed before discharge, and process patient discharges.
• Maintain office, dietary, and medical supplies; complete requisition forms and reconcile orders upon delivery.
• Monitor and track electronic equipment, including patient ID scanners and laptop computers, and ensure it is accounted for and working.

Benefits

• Self-scheduling tool.
• $1 per hour weekend shift differential.
• 18% night shift differential.
• A variety of health and financial security benefit options for employees and their families.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED