Health Unit Coordinator – Women’s Health

Cleveland Clinic

17h • Onsite

About The Position

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the country. You will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. The G71 Women’s Health Unit supports patients undergoing various surgeries, including total laparoscopic hysterectomies, vaginal hysterectomies, TRAM flap reconstruction and many others. This team also sees many high-risk moms, breast cancer patients and transgender patients, creating a unique and diverse population. As Health Unit Coordinator (HUC) on this team, you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience, no matter where you serve. Using your administrative and clerical skills, you will ensure the efficient operational flow, allowing your fellow caregivers to continue providing optimal medical support. A caregiver in this position works nights from 7:30 p.m. – 7:30 a.m. with weekends based on business needs. Must have flexibility to work day shifts on occasion.

Requirements

• High School Diploma or GED
• One year of experience in a customer service-related role
• Experience with typing, computer training or equivalent coursework

Nice To Haves

• College degree
• Microsoft Office experience

Responsibilities

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
• Respond to patient call lights and make rounds.
• Assist with processing patient admissions, transfers and discharges.
• Assist patients and families with wayfinding and direct them to available resources.
• Assemble and maintain patient medical records and other documents related to patient care.
• Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.

Benefits

• The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment.
• All offers of employment are followed by testing for controlled substances.
• Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
• Our outstanding, comprehensive offerings are an investment in your health, well-being and future.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees