Health Unit Coordinator: South 7 Medical Intensive Care Unit

North Memorial Health Career Portal•Robbinsdale, MN

8d•Onsite

About The Position

The Health Unit Coordinator (HUC) is assigned to help in coordinating an efficient customer care unit by providing prompt, accurate and courteous processing of information. Performs reception and clerical activities and works to maintain unit workflow for staff, physicians, customers and families. Participates in the execution of Patient Safety goals including customer privacy, accuracy of customer identification, improving the effectiveness of communication among caregivers, and responding to customer alarms by alerting appropriate staff.

Requirements

High school graduate or GED required.
Minimum of two years of experience as a Health Unit Coordinator, Medical Secretary, or related role in a hospital setting required.
Recent education (HUC, Medical Secretary Program, or similar) will be considered in place of experience.
Detail oriented.
Excellent time management skills.
Ability to prioritize and organize tasks in a fast-paced environment and handle high-stress situations.
Basic knowledge of medical terminology.
Ability to collect data and write reports and correspondence.
Legible handwriting required.
Strong customer service skills and ability to deal with stakeholders with respect and in a courteous and positive manner.
Strong keyboarding skills.
Skill in use of computer applications to include the Microsoft Office applications: Word and Outlook; and Electronic Health Record (EPIC preferred) is required.
Strong communication and telephone skills.
Ability to establish effective relationships with health care team members.
Proficiency with written and spoken English language sufficient to perform the essential functions of the position.
Applicants must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

Completion of a Health Unit Coordinator Program or Medical Secretary Program preferred.

Responsibilities

Help in coordinating an efficient customer care unit by providing prompt, accurate and courteous processing of information.
Perform reception and clerical activities.
Maintain unit workflow for staff, physicians, customers and families.
Participate in the execution of Patient Safety goals including customer privacy, accuracy of customer identification, improving the effectiveness of communication among caregivers, and responding to customer alarms by alerting appropriate staff.

Benefits

Eligible for the Public Student Loan Forgiveness program.
Health & Welfare Benefit Packages
401k Retirement Match or Pension Plan, based on workgroup eligibility
Generous Paid Time Off (PTO) Plans
Adoption Reimbursement up to $3000 per child
Child Care Discount Program with New Horizon
10% off weekly childcare tuition
Education/Tuition Reimbursement
24/7 Fitness Center Access for all benefit eligible team members
Health insurance benefits are available for this position.
North Memorial Health offers multiple health plans based on work group eligibility.