Health Unit Coordinator, Medical Intensive Care Unit C2/5

University of Wisconsin Hospitals and Clinics Authority•Madison, WI

About The Position

The Health Unit Coordinator (HUC) supports the day-to-day operations of the Medical Intensive Care Unit C2/5 and helps create a warm, welcoming atmosphere for patients, families, and visitors. The role provides general clerical and administrative support to patients, family members, and staff while helping ensure the unit runs smoothly and efficiently. The HUC works with the clinical team to coordinate patient care, including admissions, transfers, and discharges, and maintains accurate electronic health records. This position is part-time at 60% FTE, with a mix of 8- and 12-hour day/evening shifts and a required weekend rotation. Hours may vary based on departmental operational needs.

Requirements

  • One year of experience in a medical environment is required.
  • No minimum education is required.

Nice To Haves

  • High school diploma or equivalent.
  • One year of experience in a medical or customer service environment, or experience of a similar nature.

Responsibilities

  • Manage and facilitate the day-to-day operations of the unit.
  • Answer phones, organize files, order supplies, handle correspondence, and manage databases.
  • Provide general support to patients, family members, and staff.
  • Collaborate with the clinical team to coordinate patient admissions, transfers, and discharges.
  • Maintain accurate electronic health records.
  • Perform other clerical duties as needed.

Benefits

  • Health and dental insurance.
  • Paid time off.
  • Retirement plans.
  • Two weeks of paid parental leave.
  • Adoption assistance.
  • Full-time benefits for part-time work for positions at 60% FTE and higher.
  • A variety of schedule and shift options intended to support flexibility and work-life balance.
  • Access to UW Health’s Wellness Options at Work for employee and family well-being.
  • Tuition benefits for coursework associated with career advancement.
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