Health Unit Coordinator - Intermediate Care Unit (IMCU)

Cleveland Clinic•Weston, FL

1d•Onsite

About The Position

Join Cleveland Clinic Weston Hospital’s team of caregivers that remain on the leading edge of technology and education, all while consistently providing patient-centered healthcare. As part of Cleveland Clinic’s Florida region, Weston Hospital is recognized as one of the top hospitals in the Miami-Fort Lauderdale and Florida regions. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Weston Hospital’s Intermediate Care Unit (IMCU) provides specialized care for patients with gastrointestinal disorders as well as those recovering from heart, liver, and kidney transplants, offering an advanced level of monitoring and treatment that exceeds routine care while remaining distinct from the intensity of critical care. As a Health Unit Coordinator (HUC) on the team, you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. A caregiver in this role works days from 7:00 a.m. – 7:30 p.m.

Requirements

High School Diploma or GED

Nice To Haves

One to two years of clerical experience
Experience with Microsoft office
Unit secretary experience

Responsibilities

Provide general secretarial and clerical duties and other duties such as placing charts in proper order, stamping documents including EMS log with date and name of patient, gathering and organization of emergency patient data, preparing charts, collecting data and completing general clerical duties.
Complete physician order process and order entry.
Answer call lights and follow up with appropriate caregivers.
Ensure proper closing of charts (e.g. charge sheets, Health Screening Assessment, narrative notes, etc.) and that completed charts go to the Data Coordinator on discharge.
Act as a receptionist and answer telephone, relay messages, place calls and interact with patients, families, visitors, staff and other departments in a professional manner.
Transcribe physician's orders accurately, alert nurses to new orders, single orders, and stat medications and confirm that a Registered Nurse signs all orders.
Receive and relay messages with accuracy from other departments (e.g. Lab, X-Ray, Admitting, etc.).
Confirm that lab requisitions for patients are completed and sent to Lab.
Answer patient call lights in a timely manner and follow up with appropriate nursing personnel with patient needs.
Assess and organize workload, determine order of importance and prioritize work.
Enter work orders in computer for appropriate departments regarding maintenance issues, biomed needs and IT related problems.
Notify Environmental Services of rooms to be cleaned.
Ensure 100% compliance with patient ADT functions and computer status.
Complete a unit activity/time log for discharge, transfer and admissions.
Complete Occurrence Report forms.
Contact Patient Concierge or address patients/family issues with appropriate department head and act as a patient advocate to ensure proper patient comfort by alerting nursing caregivers of patients' needs (e.g., pain, anxiety, etc.).