About The Position

The Health Unit Coordinator (HUC) provides clerical and patient customer service support as part of the patient care team. The HUC connects providers, staff, and inter- and intra-department areas through fax, phone, computers, and other communication methods, and works under the direction of the daily shift supervisor and unit resource person. The role coordinates patient and information flow, handles communications, supports order entry and computer downtime processes, prepares and dispositions charts according to HIMS specifications, and helps maintain departmental supplies and functioning equipment. The position is per diem and is associated with Concord Hospital Laconia and Franklin ED.

Requirements

  • High school diploma or equivalent (GED).
  • No experience required.
  • No certification, registration, or licensure required.

Responsibilities

  • Coordinate patient and information flow at the desk area to clinical staff, patients and families, and other departments.
  • Complete the order entry process, coordinate computer downtime, and coordinate patient information changes in the computer.
  • Handle incoming and outgoing communication for the department.
  • Prepare and disposition charts according to HIMS specifications.
  • Maintain departmental supplies and ensure functioning equipment is available for use in the department.
  • Demonstrate effective time management skills.
  • Serve as a preceptor for new employees.
  • Perform job-specific requirements and other duties as assigned.
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