ED Technician Per Diem

Baystate Health • Springfield, MA

4d

About The Position

The ED Technician performs technical tasks and bedside functions in the emergency department, with daily activities coordinated by the RN. The role includes direct patient care, hygiene and skin care, mobility and transfers, monitoring basic physiological parameters, phlebotomy, point-of-care testing, assisting with procedures and EKGs, equipment management, patient preparation for examinations, and maintaining department rooms and laboratory areas. The technician supports patient throughput and timely care, works as an integral member of the care team, and performs other similar or related duties as assigned.

The position provides age-appropriate care across the lifespan; records and reports vital signs, measurements, drainage patterns, intake and output, and other observations in the patient EMR; assists with treatments and procedures under RN or provider direction; and follows department policies and protocols for patient identification, specimen collection, and patient safety. The technician also performs point-of-care testing and associated quality assurance, proficiency testing, and unit inspections to support laboratory regulatory requirements.

Requirements

• 1–3 years of direct patient care experience.
• Proficient in reading and writing in English.

Nice To Haves

• EMT experience.
• Emergency department or urgent care experience.
• Relevant experience through military medical units, such as Medic or Corpsman training.

Responsibilities

• Provide age-appropriate care, applying knowledge of developmental stages and concepts across the lifespan.
• Monitor and document routine vital signs and ordered patient measurements; promptly report significant deviations and changes in drainage patterns.
• Perform treatments and procedures within the position's scope and in accordance with department policies and procedures; assist physicians with examinations and simple procedures.
• Verify patient identity before procedures and follow established phlebotomy and specimen-collection processes.
• Assist patients with elimination needs; accurately label and send specimens, measure and document intake and output, and record findings in the patient EMR.
• Perform department point-of-care testing, including ISAT, Urisys, glucose, and pregnancy testing, and complete associated quality assurance, proficiency testing, and unit inspections.
• Assist with delegated treatment plans, monitor patient condition, report unexpected occurrences and observations to appropriate personnel, and document treatments and activities.
• Communicate respectfully and effectively with patients and the care team, recognizing culturally based patient and family needs.
• Initiate and respond effectively to emergency procedures and maintain patient safety.
• Assist team members with clinical and non-clinical activities and provide feedback related to team processes.
• Stay informed about patient-flow and throughput initiatives and actively support emergency department patient flow.
• Maintain patient rooms free of clutter and waste and follow appropriate safety practices and protocols.
• Maintain department room stocking, equipment, and laboratory areas.

What This Job Offers

• Education Level: No Education Listed