Health Unit Coordinator/Patient Care Assistant - Medical Surgical
About The Position
The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. Duties may include monitoring and ordering supplies and assisting the care team with managing orders in the electronic health record (EHR). The HUC communicates with patients, visitors, and facility staff through a variety of modalities and supports communication across the continuum of care. The HUC serves as a resource to the health care team, uses Mayo Clinic resources, and supports the patient care delivery model. The role requires good judgment, problem-solving and interpersonal skills, responsibility for self-development, and participation in continuous improvement activities. The HUC anticipates and responds to team requests and patient needs. The Patient Care Assistant supports staff with delegated direct and indirect patient care tasks under the supervision of a registered nurse. The assistant performs delegated skills that are within the functions legally permitted for unlicensed nursing personnel.
Requirements
- Must be at least 18 years of age before the start date.
- Ability to read and communicate effectively in English.
- Basic computer knowledge and skills.
- Ability to multitask, work under pressure, and meet deadlines.
- Excellent organizational, communication, writing, and listening skills.
- Ability to work effectively in a team setting.
- Knowledge of medical terminology.
- Flexibility to work days, evenings, and/or nights, holidays, and weekends.
- Self-directed and able to adapt to unpredictable situations.
- Maintain current Basic Life Support for Health Care Providers certification from the American Heart Association or American Red Cross; certification may be included in the orientation program if not already held.
Nice To Haves
- Successful completion of a health unit coordinator program or comparable experience.
- Current CHUC certification.
- Certified Nursing Assistant status on the State of Wisconsin Nurse Aide Registry in non-expired status.
- Completion of 12 college credits, or a high school diploma/GED with successful completion of Nursing Assistant training or equivalent.
Responsibilities
- Provide organizational, receptionist, and clerical support to patient care units and the health care team.
- Monitor and order supplies.
- Assist the care team with managing orders in the electronic health record (EHR).
- Communicate with patients, visitors, and facility staff through a variety of modalities and support communication across the continuum of care.
- Serve as a resource to members of the health care team and use Mayo Clinic resources.
- Anticipate and respond to team requests and patient needs.
- Use good judgment and problem-solving skills, and participate in self-development and continuous improvement activities.
- Assist staff with delegated direct and indirect patient care tasks under the supervision of a registered nurse.
- Carry out delegated skills within the functions legally permitted for unlicensed nursing personnel.
Benefits
- Multiple medical plan options.
- Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
- Affordable vision plan with a national network.
- HSA and FSAs for eligible expenses.
- Competitive retirement package.
- Competitive compensation and comprehensive benefit plans.
- Continuing education and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
