Surg

Mayo Clinic•Menomonie, WI

36d•$21 - $29

About The Position

Mayo Clinic is a top-ranked healthcare provider dedicated to its employees with competitive compensation and comprehensive benefits. This role offers continuing education and advancement opportunities for a long, successful career. The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. Duties may include monitoring and ordering supplies, and assisting the care team with managing orders in the electronic health record (EHR). The HUC communicates effectively via various modalities with patients, visitors, and staff, playing an integral role in communication across the continuum of care. The HUC functions as a resource to the health care team, is familiar with Mayo Clinic resources, and complements the patient care delivery model. The HUC uses good judgment, problem-solving skills, and strong interpersonal skills, assuming responsibility for self-development and participating in continuous improvement activities. The HUC supports the healthcare team by anticipating and responding to requests and patient needs. The Patient Care Assistant assists staff with delegated tasks of direct and indirect patient care, supporting and complementing nursing practice under the supervision of a registered nurse. The Patient Care Assistant carries out delegated skills within the scope of practice for unlicensed nursing personnel.

Requirements

Must be 18 years of age prior to start date.
Ability to read and communicate effectively in English.
Basic computer knowledge and skills.
Ability to multitask, work well under pressure and meet deadlines.
Demonstrate excellent organizational, communication, writing and listening skills.
Ability to work effectively in a team setting.
Knowledge of medical terminology.
Flexibility (Works flexible hours, which include days, evenings, and/or nights, holidays, and weekends).
Self-directed.
Able to adapt to unpredictable situations.
Maintains current Basic Life Support for Health Care Providers from one of the following programs; American Heart Association or American Red Cross. If a candidate does not currently have their Basic Life Support for Health Care Providers from one of the following programs: American Heart Association or American Red Cross the Basic Life Support, certification will be included as part of the orientation program.

Nice To Haves

Successful completion of a health unit coordinator program or comparable experience.
Current CHUC certification.
Certified Nursing Assistant on State of Wisconsin Nurse Aide Registry in "non-expired" status.
Completion of 12 college credits -OR- high school diploma/ GED with successful completion of a Nursing Assistant training or equivalent.

Responsibilities

Provides organizational, receptionist, and clerical support to patient care units and the health care team.
Monitors and orders supplies.
Assists the care team with managing orders in the electronic health record (EHR).
Communicates effectively via a variety of modalities with patients, visitors, and facility staff.
Plays an integral role in communication across the continuum of care.
Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources.
Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills.
Assumes responsibility for self-development within the role and participates in continuous improvement activities.
Supports the healthcare team by anticipating and responding to team requests and patient needs.
Assists staff with delegated tasks of direct and indirect patient care which supports and complements nursing practice under the supervision of a registered nurse.
Carries out delegated skills that are within those functions limited by law to unlicensed nursing personnel.