Health Systems Specialist

Veterans Health Administration • Tomah, WI

1d

About The Position

The Health Systems Specialist advances the Medical Center’s mission, vision, and values by delivering performance-improvement techniques across a broad range of programs and services. The position also serves as the facility Onboarding Specialist, develops and executes complex facility-wide strategic plans, and advises the Associate Director and executive leadership team on VHA Strategic Priorities.

The specialist serves as the primary liaison among multiple staff offices, managing information flow and assignments from receipt through completion and closeout. The role includes leading analytical studies and special projects involving operational processes and complex issues, including planning studies, statistical measurement, data analysis, and preparation of reports. The specialist may present findings to senior leadership and develops position papers and decision documents on complex, sensitive issues, including matters concerning veteran care quality or timeliness and issues of Congressional or media interest.

The position requires expert knowledge of health system services. It also manages and coordinates online communication tools, including assigned intranet websites and internal SharePoint sites, in consultation with communication specialists, and ensures compliance with applicable policies and maintenance of related internal management processes.

The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The position may be authorized for ad-hoc telework and is not virtual.

Requirements

• Meet the Individual Occupational Requirement through either qualifying education or specialized health-care-field experience.
• For the education pathway, major study must be in hospital administration, public health administration, or a related field such as business or public administration with coursework in health care administration.
• For the specialized-experience pathway, experience must involve progressively responsible analytical, administrative, clinical-management, or supervisory work in the health care field, with a close working relationship with facility managers and analysis or coordination of service activities.
• Qualifying specialized experience must provide knowledge of health-care delivery-system missions, organizations, programs, and requirements; regulatory and credentialing standards; and government, agency, and facility administrative systems and requirements.
• For GS-13, have one year of specialized experience equivalent to at least GS-12, such as experience in a health-care setting supporting health-care management officials by analyzing, evaluating, advising on, and coordinating health-care delivery systems and operations.
• Current Federal employees and qualifying former Federal employees must meet the GS-13 time-in-grade requirement of 52 weeks at GS-12.
• Be a U.S. Citizen.
• Complete the application, questionnaire, and required online assessment.
• Complete required background/security investigation and online onboarding requirements.
• Participate in the seasonal influenza vaccination program as a Department of Veterans Affairs Health Care Personnel employee.
• Serve a one-year probationary period or two-year trial period, as applicable.
• No educational substitution is available at this grade level.

Responsibilities

• Serve as the primary liaison to multiple staff offices and manage information flow and assignments between them.
• Monitor and manage incoming actions and requests from receipt through completion and closeout.
• Analyze incoming information and determine appropriate distribution to offices.
• Review completed actions and responses for completeness and accuracy against applicable policies and procedures, and ensure inquiries are closed out with the inquirer or office.
• Conduct or participate in information-flow studies, analyses, presentations, and briefings.
• Lead analytical studies and special projects involving operational processes and complex issues, including planning, statistical measurement, data analysis, and report preparation.
• Serve as the responsible contact for assigned projects from initiation through completion and present results to senior leadership when required.
• Develop position papers and decision documents on complex and sensitive organizational issues.
• Manage and coordinate online communication tools, including assigned intranet websites and internal SharePoint website collections, in consultation with communication specialists.
• Ensure compliance with applicable policies and develop and maintain internal management processes related to online communication tools.
• Serve as the facility Onboarding Specialist.
• Formulate and execute complex facility-wide strategic plans and advise the Associate Director and executive leadership team on VHA Strategic Priorities.

Benefits

• Federal employee benefits package available to the employee and family, subject to eligibility and position type.
• VA may grant approved credit for qualifying job-related non-federal experience or active-duty uniformed military service when determining annual leave accrual rate.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed