Health System Specialist

Military Treatment Facilities under DHA • Bethesda, MD

26d • Onsite

About The Position

This position supports the Director for Quality, Office of the Chief at Walter Reed National Military Medical Center in Bethesda, Maryland. It is a Direct Hire Authority solicitation for recruitment and appointment of qualified candidates to competitive-service positions.

The incumbent serves as a Lean Six Sigma Black Belt and subject matter expert in continuous process improvement, measurement, and project, initiative, and program management. The role provides strategic planning support to the Defense Health Network–National Capital Region (DHN-NCR) market Medical Treatment Facilities, coordinates Executive Planning Sessions and performance plan development, and advises market and facility leaders, key staff, and decision makers on process improvement initiatives. The specialist tracks and evaluates initiatives from planning through completion and analyzes performance related to service quality, access to inpatient and outpatient care, and service efficiency. The position also assists with system-wide improvement plans and identifies data and information requirements for areas under review.

Requirements

• One year of specialized experience performing strategic planning in a Medical Treatment Facility.
• One year of specialized experience assisting with the preparation and execution of process improvement initiatives or projects, including DHN-NCR market initiatives.
• One year of specialized experience using CPI/LSS tools and methodology to improve health services delivery systems and support operations.
• Lean Six Sigma Black Belt certification is required.
• Must be a U.S. citizen.
• Must be able to obtain and maintain eligibility for a Secret security clearance or access for the duration of employment; a background investigation and credit check are required.
• Must meet the mandatory seasonal influenza vaccination requirement unless medically or religiously exempted, with exemption documentation provided upon hire.
• Must complete a one-year probationary period.
• Education cannot substitute for the required experience.

Nice To Haves

• Army, Navy, or Air Force Lean Six Sigma training and certification is preferred.

Responsibilities

• Analyze and lead or coach improvement projects using Continuous Process Improvement (CPI) and Lean Six Sigma (LSS) tools and methodology.
• Serve as a Lean Six Sigma Black Belt subject matter expert and consultant in improvement measurement and project, initiative, and program management.
• Provide strategic planning support for DHN-NCR market Medical Treatment Facilities.
• Coordinate Executive Planning Sessions and performance plan development.
• Advise DHN-NCR Market and Medical Treatment Facility leaders, key staff, and decision makers on preparing and executing process improvement initiatives and projects throughout the Market.
• Track and evaluate process improvement initiatives and projects from planning through completion.
• Track and analyze performance related to improvement efforts, including service quality, access to inpatient and outpatient care, and service efficiency.
• Assist in developing system-wide process improvement initiative and project plans.
• Determine data and information requirements for specific areas under review for improvement.

Benefits

• Federal employees and their families have access to a comprehensive benefits package.
• Recruitment or relocation incentives may be authorized for highly qualified candidates.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed