Health System Specialist

Veterans Health Administration•Gainesville, FL

5d•Onsite

About The Position

The Health System Specialist reports to and is aligned under the Office of the Medical Center Director. The position provides direct staff support to an assigned Executive Leadership Team (ELT) member and their Service Chiefs and Program Officers, backs up other Health System Specialists, and may be detailed to critical administrative leadership positions within the facility or Veterans Integrated Service Network (VISN) to support continuity of healthcare delivery operations. The role develops administrative and strategic operational initiatives, leads administrative boards of investigation and task forces, and advocates for assigned Services within the ELT member’s chain of command. It identifies problems, analyzes data, recommends resolutions, and reviews audits and evaluations to identify incidents that may indicate broader system problems. The specialist also provides guidance on program-specific matters, including legislative issues, policy development, protocols, correspondence, and organizational matters. This is not a virtual position. Relocation and recruitment incentives are not authorized. The position has no special physical demands; work is primarily sedentary, with some walking, standing, bending, carrying light items, driving, and fieldwork travel to other care sites, interviews, meetings, and information sources. Applicants must be U.S. citizens and complete the application, questionnaire, and online assessment. Other employment conditions include a background/security investigation, onboarding requirements, participation in the seasonal influenza vaccination program, and a one-year probationary period or two-year trial period, as applicable. The position is GS-13. Applicants must meet the applicable time-in-grade requirement if they are current or former federal employees subject to it, and must have one year of specialized experience equivalent to at least GS-12. The Health System Administration series also has an individual occupational requirement that may be met through qualifying education, specialized experience, or an agency-sponsored on-the-job training program. There is no educational substitution at this grade level, although education may be used to meet the series individual occupational requirement.

Requirements

U.S. citizenship.
Complete the required application steps, questionnaire, and online assessment.
Register with Selective Service if applicable to males born after December 31, 1959.
Meet time-in-grade requirements if applicable; for GS-13, 52 weeks at GS-12 is required.
Meet the Health System Administration Series 0671 individual occupational requirement through qualifying education, specialized experience, or qualifying agency-sponsored on-the-job training.
Have one year of specialized experience equivalent to at least GS-12, including experience using qualitative and quantitative techniques to evaluate problems and develop recommendations; reviewing and developing healthcare-program policies and procedures; planning, reviewing, organizing, and prioritizing system-wide resource requests and allocations; preparing correspondence replies for senior officials; and improving productivity and resource utilization across administrative healthcare services.
Complete a background/security investigation and required online onboarding.
Participate in the Department of Veterans Affairs seasonal influenza vaccination program.
Serve a one-year probationary period or two-year trial period, as applicable.
If qualifying with education, submit transcripts; only education recognized by the U.S. Department of Education from accredited institutions may be used. Foreign education requires a Certificate of Foreign Equivalency.

Nice To Haves

Expert investigative execution and strategic leadership support, including precise complex fact-finding (HPP, AIB, etc.) and operational insight for the Executive Director.
Proactive risk identification and systems refinement, including anticipating organizational needs and independently improving structures, workflows, and documentation.
Authoritative cross-system coordination and executive communication, including collaboration across HR, LR, QM, clinical leaders, HSA 2.3 groups, and external partners; representation at HSA 2.3 forums; and preparation of executive-ready reports.

Responsibilities

Develop administrative and strategic operational initiatives.
Lead administrative boards of investigations.
Advocate for assigned Services within the ELT member’s chain of command and accurately represent their needs, problems, and programs.
Identify problems, analyze data, and recommend resolutions based on organizational objectives and priorities, resources, and catchment area.
Lead and participate in task forces that analyze problem areas and recommend policy or procedural adjustments.
Provide staff support to an assigned ELT member and back up other Health System Specialists.
Review audits and evaluations and identify incidents that may indicate a pattern or a broader healthcare-system problem.
Provide guidance on legislative issues, policy development, protocol issues, correspondence, and other organizational matters.
Support continuity of healthcare delivery operations, including through possible details to critical administrative positions within the facility or VISN.
Conduct complex fact-finding and provide operational insight to executive leadership (preferred experience).
Identify organizational risks and improve structures, workflows, and documentation (preferred experience).
Coordinate across HR, LR, QM, clinical leaders, HSA 2.3 groups, and external partners; represent the facility at HSA 2.3 forums and produce executive-ready reports (preferred experience).