Health System Quality Analytics Team Lead

UT Southwestern Medical Center • Dallas, TX

12d

About The Position

Leads and mentors team members who deliver quality analytics and reporting for health system leadership. Independently performs advanced analysis, develops executive reports—including the Health System Balanced Scorecard—and establishes business rules for the use and presentation of data.

Serves as the health system’s Tableau subject matter expert, overseeing dashboard architecture, data modeling, workbook development, publishing, performance optimization, governance, access controls, and operational support. Establishes standards for data sources, extracts, refresh schedules, workbook performance, and visualization practices.

Continuously improves dashboards and executive reporting while ensuring published content meets ADA accessibility, security, and institutional governance requirements. Provides expert consultation and technical guidance to stakeholders, delivering scalable, high-performing analytics to support data-driven decision-making across the health system. May also support annual performance evaluations, employee timekeeping, and other administrative or supervisory responsibilities as assigned.

Requirements

• Bachelor’s degree in Business Administration, Computer Science, or another quantitative field.
• Five years of analytics and project experience in data querying, statistical programming, and data visualization using tools such as SAS, SQL, R, Power BI, Tableau, or SSRS.
• Three years of experience supporting analytics efforts for performance improvement projects, or LEAN/Six Sigma Green Belt certification, or Project Management Professional certification.
• Equivalent three-year experience in or certification for LEAN/Six Sigma Green Belt or Project Management Professional certification is also stated under knowledge, skills, and abilities.
• Ability to complete predictive and advanced analysis using multiple data sources simultaneously.
• Excellent written and verbal communication, organizational, and critical-thinking skills.
• Self-supervision and leadership abilities related to specialized knowledge or experience; ability to determine methods and approaches to work problems.
• Team-building, relationship-management, stakeholder liaison, and facilitation skills.
• Ability to work with all levels of faculty and staff and manage multiple stakeholder and departmental relationships.
• Ability to listen to and understand audiences, support communication objectives, and help the organization reach agreement through leadership and facilitation.
• Ability to use personal computers, data-analysis software, and pivot tables for presentation.

Nice To Haves

• Master’s degree in Business Administration, Public Health, Computer Science, Health Administration, or another quantitative field.
• More than one year of prior health care industry experience.

Responsibilities

• Lead and mentor team members delivering quality analytics and reporting for health system leadership.
• Perform advanced analysis and develop executive reports, including the Health System Balanced Scorecard.
• Establish business rules and team and departmental standards for data use, presentation, reporting, analysis methodology, project management templates, expectations, and guidelines.
• Oversee Tableau dashboard architecture, data modeling, workbook development and publishing, performance optimization, governance, access controls, and operational support.
• Set standards for data sources, extracts, refresh schedules, workbook performance, and visualization practices.
• Continuously improve dashboards and executive reporting while ensuring published content meets ADA accessibility, security, and institutional governance requirements.
• Provide expert consultation and technical guidance to stakeholders and support data-driven decision-making across the health system.
• Lead highly complex projects as the primary customer contact; define and maintain project plans and schedules, monitor scope, timelines, and deliverables, and provide status reports.
• Design and develop predictive and advanced analytics using multiple data sources simultaneously.
• Analyze and organize data using appropriate analytical and statistical methods; evaluate information for decisions and recommendations, critically assess it, and plan strategies to overcome obstacles.
• Design, develop, or recommend improvements to management reporting tools.
• Lead lower-level analysts in collecting, interpreting, and analyzing clinical data for organizational decision-making, clinical and quality initiatives, and strategic planning; produce accurate analyses and recommendations.
• Organize work, coordinate resources, meet deadlines, and build stakeholder trust and transparency.
• Research business process improvements and clinical operation benchmarks; provide recommendations to directors and executive leaders and assist with strategies to improve clinical outcomes and productivity.
• Lead executive-level meetings, preparing agendas, analytical presentations, and project plans; build collaborative relationships and support consensus building through leadership and facilitation.
• Provide analytics architectural oversight, guide business requirements documentation, and enable collaboration between analytics teams and the data warehouse department through the development cycle.
• Ensure analyst teams record project time to meet cost-recovery requirements.
• Supervise lower-level analysts, monitor performance, provide feedback, contribute significantly to annual performance evaluations, and recommend disciplinary actions as needed.
• Support annual performance evaluations, employee timekeeping, and other administrative or supervisory responsibilities as assigned.
• Perform other duties as assigned.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage.
• Preventive healthcare coverage at 100% with no copay.
• Paid time off, available day one.
• Retirement programs through the Teacher Retirement System of Texas (TRS).
• Paid parental leave.
• Wellness programs.
• Tuition reimbursement.
• Public Service Loan Forgiveness (PSLF) qualified employer.
• Competitive and comprehensive benefits package for eligible employees, including healthcare and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager