Director, Computer System Quality Team Lead

Pfizer • Collegeville, PA

11d • $176,600 - $294,300 • Hybrid

About The Position

The Director, Computer System Quality Lead provides strategic and subject-matter leadership for Computer System Assurance and quality oversight of GMP/GDP computer systems across PGS sites and Digital organizations. The role establishes consistent, risk-based assurance practices for enterprise Digital, artificial intelligence and federated solutions, ensuring systems remain controlled, monitored, compliant and inspection-ready throughout their life cycle.

As the Quality authority for the Digital process framework, the Director applies deep expertise and independent judgment to complex system risk assessments, classifications, assurance strategies and compliance matters. The role partners with Pfizer business Quality units to promote consistent application of the framework and resolve differing interpretations.

The Director leads complex cross-functional initiatives and advises senior leaders on assurance, compliance risk, regulatory expectations and inspection readiness. The role advances technology-enabled approaches—including artificial intelligence, automation and continuous monitoring—to simplify assurance while maintaining appropriate patient, product-quality and data-integrity protections. It also provides strategic support to, and may deputize for, the Computer System Assurance Global Process Owner.

Requirements

• Bachelor’s degree in a scientific, engineering, technology, data, quality or related discipline and at least eight years of relevant experience; or a master’s degree and at least seven years of relevant experience; or a doctoral degree and at least five years of relevant experience.
• Significant experience in computerized-system quality, Computer System Assurance or computerized-system validation within a GMP/GDP or similarly regulated environment.
• Demonstrated expertise in risk-based assurance, validation, quality-risk management and the ongoing management of regulated computer systems.
• Experience providing subject-matter leadership for a significant quality process, including process maintenance, adoption, continuous improvement and inspection support.
• Demonstrated experience leading complex, cross-functional initiatives in a global, highly matrixed organization.
• Experience representing Quality during regulatory inspections, internal audits or inspection-readiness activities.
• Ability to exercise independent judgment and develop defensible recommendations for complex and ambiguous quality or compliance matters.
• Ability to influence senior leaders and align Quality, Digital, site and business stakeholders without direct authority.
• Strong written and verbal communication skills, including the ability to translate technical assurance matters into clear quality, risk and business implications.
• Ability to evaluate multiple complex and concurrent inputs, exercise sound judgment and develop clear, actionable recommendations.
• Ability to manage competing priorities and operate effectively in a complex, matrixed and globally distributed environment.
• Permanent work authorization in the United States; U.S. work visa sponsorship is not available.

Nice To Haves

• Advanced degree in a scientific, engineering, technology, data, regulatory or quality discipline.
• Quality, auditing, risk-management, Digital or computerized-system assurance certification.
• Experience providing Quality authority or strategic guidance across multiple business units, sites or Digital portfolios.
• Experience applying GAMP 5, ICH Q9, EU Annex 11, 21 CFR Part 11 and other relevant computerized-system requirements and guidance.
• Experience addressing assurance considerations for artificial intelligence, automation, cloud-based or federated Digital solutions.
• Experience establishing system-monitoring, periodic-review or inspection-readiness practices at portfolio scale.
• Experience applying IMEx, Lean, Six Sigma or comparable continuous-improvement methods.
• Experience using data, monitoring tools or automation to improve assurance effectiveness and efficiency.

Responsibilities

• Define and advance risk-based Computer System Assurance strategies and practices across PGS sites and Digital organizations.
• Serve as the Quality authority for the Digital process framework and promote consistent interpretation and application across Pfizer business Quality units.
• Provide authoritative quality decisions and recommendations for complex enterprise-system risk assessments, classifications and assurance approaches.
• Establish quality oversight for validation and ongoing management of GMP/GDP enterprise Digital, artificial intelligence and federated solutions.
• Provide strategic leadership for the Level 2 Computer System Assurance process, including governance, maintenance, adoption, continuous improvement, process-change management, metrics and inspection support.
• Lead portfolio-level audit and inspection readiness, identify systemic risks, and recommend corrective or preventive actions.
• Provide subject-matter leadership for significant computerized-system investigations, compliance risks and escalations.
• Represent computerized-system quality matters during regulatory inspections, internal audits and senior governance forums.
• Monitor evolving regulatory expectations and industry practices and translate their implications into practical quality strategies, standards and controls.
• Identify and advance opportunities to simplify Computer System Assurance through artificial intelligence, automation and other Digital capabilities.
• Define risk-based approaches for continuous system-health monitoring and periodic review.
• Provide strategic oversight for enhancement, adoption and value realization of Computer System Assurance and EDES.
• Monitor Computer System Assurance network health and recommend improvements to governance, capability and execution.
• Lead related IMEx reporting, resource visibility, risk assessment and escalation.
• Partner with Business System Owners, Global Process Owners, Digital and artificial intelligence teams, portfolio management, Governance, Risk and Compliance, and other stakeholders to align assurance practices with business and portfolio priorities.
• Provide strategic support to and deputize for the Computer System Assurance Global Process Owner, as appropriate.
• Influence and collaborate with peers, develop and coach others, and oversee and guide colleagues’ work to achieve meaningful outcomes and business impact.

Benefits

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution.
• Paid vacation, holiday and personal days.
• Paid caregiver/parental and medical leave.
• Medical, prescription drug, dental and vision coverage.
• Participation in Pfizer’s Global Performance Plan, with a bonus target of 20% of base salary.
• Eligibility to participate in Pfizer’s share-based long-term incentive program.
• Comprehensive benefits and programs intended to support colleagues’ health and life needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Director