HEALTH SUPPORT SPECIALIST - 64051935

State of Florida • BRADENTON, FL

7d • $34,760 - $35,760 • Onsite

About The Position

The Florida Department of Health in Manatee (DOH-Manatee) is a customer driven public health organization in continuous pursuit of performance excellence. This position may serve clients that speak languages other than English. It may require performance of interpreter duties if bilingual, or implementation of the Department’s Limited English Proficiency Plan. Performs other duties as required, including performance of additional interpreter duties, consistent with skill level, and as needed. Maintains the confidentiality for information in accordance with state and federal statutes, rules, regulations, and DOH Information Security Policies, Protocols, and Procedures. This is paraprofessional work performing a variety of clerical and health support functions in support of the WIC Program. The employee in this position must be able to work independently and follow exact rules, regulations, and procedures without variation. This employee also provides basic nutrition education; tracks client participation; determines the need for recertification; enters client information into the data base; issues WIC EBT cards; and maintains the security of negotiable items. This position has a primary work site; however the employee will work at other locations for training and staff relief.

Requirements

• Ability to use a computer, printer, scanner, and calculator.
• Ability to use WIC Program related software and provide proof of successful completion of the WIC WiSE competency test.
• Ability to follow oral and written instructions.
• Ability to perform all lab duties and anthropometrics.
• Ability to plan, organize, and coordinate work assignments.
• Ability to determine work priorities and ensure completion of assignments.
• Ability to review work for accuracy and quality of content.
• Ability to train others.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Ability to interpret rules, regulations, policies, and procedures.
• Ability to perform basic arithmetical calculations.
• Ability to deal effectively with a variety of people.
• Ability to prepare reports and maintain records.
• Ability to resolve conflict and provide outstanding customer service.
• Incumbents must be able to physically come in the office to perform the duties & responsibilities.
• All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English.

Nice To Haves

• Ability to stand for extended periods of time as well as bend, stoop, and lift up to 50 pounds.

Responsibilities

• Interviews WIC clients and potential WIC clients, provides nutrition education, and documents services in the computer according to DHM 150-24, the WIC System Guide, and local procedures.
• Determines WIC income eligibility status and verifies other eligibility requirements.
• Obtains required demographic data.
• Completes WIC certification forms as appropriate.
• Advises clients of their rights and obligations.
• Informs clients of other health and social services.
• Issues WIC EBT cards and benefits and instructs clients on proper EBT procedures.
• Maintains necessary inventories and follows security procedures.
• Obtains client signatures as required.
• Informs participants when certification expires and what is required for recertification.
• Offers WIC clients the option to vote.
• Assists the nutrition staff and clients in completing the nutrition questionnaire (with the exception of completing the medical questions).
• Performs hemoglobin testing and height/length/weight measurements for WIC clients as per CDC and WIC guidelines.
• Records health information obtained.
• Maintains Hemocue machine, maintains a sanitary environment including disposing of biomedical waste as per OSHA guidelines.
• Performs calibration of equipment as needed.
• Follows Biomedical Waste procedures.
• Assists the Public Health Nutrition Program Director in the completion of the monthly report and in the development of quality improvement (QI) tools and QI monitoring activities.
• Conducts outreach efforts.
• Accurately completes all forms such as timesheets, EARs, encounter documentation, leave and attendance records, mileage and other necessary items by the required deadlines.
• Attends and participates in staff meetings, in-service training, and other professional and staff development activities.
• Performs other related duties as required.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed