HEALTH SUPPORT SPECIALIST - 64041272

State of Florida•Wauchula, FL
•$34,760 - $35,760•Onsite

About The Position

This position provides basic medical services to WIC participants in the Polk/Hardee County WIC Program, working under the supervision of the WIC/Nutrition Division Nutritionist Supervisor. The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Polk County in its mission to protect, promote, and improve the health of all people in Florida through integrated state, county and community efforts and its vision to be the Healthiest State in the Nation. Furthermore, the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work.

Requirements

  • Knowledge of general office procedures and practices
  • Knowledge of correct grammar usage
  • Knowledge of basic arithmetic
  • Ability to prepare reports and correspondence.
  • Ability to plan, organize and coordinate work activities.
  • Ability to develop and implement office procedures.
  • Ability to follow instructions.
  • Ability to review data for accuracy and completeness.
  • Ability to perform basic arithmetical calculations.
  • Ability to communicate effectively.
  • Ability to establish and maintain effective working relationships with others.
  • Valid Florida Class E Driver’s License
  • Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency.
  • Incumbent may have access to records containing Social Security numbers in the performance of their job duties.
  • Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.
  • All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

Nice To Haves

  • If bilingual, may require performance of interpreter duties.
  • Candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.

Responsibilities

  • Performs height, length, weight and hemoglobin measurements on WIC eligible clients using standard, approved hematologic and weighing/measuring techniques.
  • Documents anthropometric and hematological data accurately in the FL WiSE system according to program procedures.
  • Screens WIC clients’ immunization records per all nursing and public health department policies and documents immunization status in the FL WiSE system per program procedures.
  • Calibrates equipment according to product instructions and documents results in appropriate logbook. Maintains the cleanliness of the equipment and laboratory by cleaning at least once daily. Follows universal precautions and the biomedical waste plan.
  • Completes quarterly “Missing Bloodwork Report” and submits the report to the clinic manager.
  • Maintains inventory of medical supplies at base site.
  • Recommends medical supply quantities for purchase by clinic supervisor.
  • Determines financial eligibility of clients for the WIC Program based on income guidelines.
  • Documents proof of client identification, residency and physical presence in the FL WiSE data system per program policy.
  • Collects and organizes medical data for final review by the Health professional for WIC medical/nutrition risk eligibility. This may involve extensive client questioning, sending for medical records, etc.
  • Conducts follow-up that is necessary for the ongoing health care of participants. Follow-up may include: review and transcription of medical data and determining need for medical evaluations.
  • Issues WIC benefits and maintains electronic WIC files.
  • Provides interactive secondary low risk nutrition education and assists clients in related goal setting.
  • Educates clients on program rules, regulations and benefits redemption.
  • Maintains significant understanding of FL WiSE data system.
  • Completes administrative forms/reports such as EARs, timesheets and travel per department policies and required deadlines.
  • Receives, secures, issues and maintains inventory control of special formulas.
  • Prepares and works program reports as assigned, such as duplicate enrollee’s reports, vendor/client contact reports, high risk enrollee reports, delinquent reports, voter registration reports etc.
  • Attends and participates in staff meetings, in-service trainings, and other staff development activities.
  • Assists with outreach activities, health fairs and other community activities as needed.
  • Conducts quality improvement (QI) monitoring and reporting as directed by supervisor.
  • Completes all mandatory trainings within required time frames.
  • Performs other assigned duties as requested by supervisor.
  • Complies with all Department of Health and WIC security and confidentiality rules and regulations.
  • This position may serve clients that speak only Spanish, Creole, or other languages. It may require performance of interpreter duties, if bilingual, or implementation of the Department’s Limited English Proficiency Plan.
  • Performs other duties as required, including performance of additional interpreter duties consistent with skill level, and as needed.

Benefits

  • Annual and Sick Leave benefits
  • Nine paid holidays and one Personal Holiday each year
  • State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
  • Retirement plan options, including employer contributions
  • Flexible Spending Accounts
  • Tuition waivers
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