HEALTH SUPPORT SPECIALIST - 64029194

State of Florida • Saint Petersburg, FL

1d • Onsite

About The Position

The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Pinellas County in its mission to protect, promote and improve the health of all people in Florida through integrated state, county and community efforts and its vision to be the Healthiest State in the Nation. Furthermore, the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work.

Requirements

• Knowledge and skill in data collection and organization of records and data.
• Ability to perform simple medical procedures.
• Knowledge of normal and abnormal health conditions.
• Ability to communicate effectively both verbally and in writing.
• Ability to perform clerical procedures and skilled in the use of personal computers and software programs including data entry.
• Ability to work independently.
• Ability to understand and apply rules, regulations, policies and procedures.
• Ability to prepare reports and correspondence.
• Ability to plan, organize and coordinate work assignments.
• Ability to establish and maintain effective working relationships with others.
• High school education or equivalent
• A valid driver’s license
• Experience performing height, weight and hemoglobin or willing to learn in 3-6 months.
• Ability to work a flexible schedule to include some evenings and weekends.
• Ability to travel to other locations with or without prior notice
• All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

Nice To Haves

• WIC experience, or experience working with women and children in a clinical setting performing height weight and hemoglobin measurements.
• Bilingual in Spanish and English.

Responsibilities

• Performs client registration for the WIC Program. Interviews clients to obtain demographic and eligibility data. Reviews documentation and makes a determination as to eligibility for program benefits as in the DHM Manual 150-24. Enters data into FL WISE as in the Clinic Manual and Help Sheets. Notifies clients of expiring certification, and schedules appointments. Explains WIC Program eligibility, application procedures, correct benefits usage, and maintains confidentiality of client information. Issues benefit in FL WISE and NE/VOC cards and dispenses in-stock special formula using FL WISE computer system. Floats to all sites in Pinellas County WIC Program to provide coverage of Senior Clerk position as needed.
• Performs hemoglobin blood tests, heights, and weights for WIC clients before they see the WIC Nutritionist. Hemoglobin blood tests are performed using a finger stick to obtain the blood samples for use with a HemoCue. Heights and weights are performed on approved equipment and using correct techniques. Universal precautions are used in performing the finger stick. Bio-medical waste will be properly disposed in the approved containers. The work area is organized at the beginning of each day with the equipment and supplies as needed to perform the above duties. The height and weight values are recorded on the prenatal weight gain grid, or the growth charts and values are plotted on the graph as needed. The height, weight and hemoglobin values are recorded in the client record. This also includes maintaining knowledge of and implements all rules, regulations, policies, and procedures of the WIC Program and providing accurate information to program participants. Floats to all sites in Pinellas County WIC Program to provide coverage of HST position as needed.
• Participates in division QA by running and working Blood Report monthly for Pinellas County WIC program to assess compliance with state and federal regulations as in DHM Manual 150-24. Places alerts in FL WISE client files as needed to increase compliance percentage.
• Provides basic nutrition and breastfeeding information to clients through the newsletter contacts. Participates in breastfeeding promotion and support activities. Participates in community outreach activities as required.
• Submits reports (EARs, EARs summary reports, timesheets, trip logs, etc.) to the supervisor or WIC administrative office in accordance with agency and division guidelines.
• Perform other related duties as needed.

Benefits

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions
• Flexible Spending Accounts.
• Tuition waivers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED