HEALTH SUPPORT SPECIALIST - 64029194 1

State of Florida • Saint Petersburg, FL

5d • Onsite

About The Position

The Health Support Specialist supports the Florida Department of Health in Pinellas County and its mission to protect, promote, and improve the health of people in Florida. The position performs client registration and eligibility screening for the WIC Program, conducts basic health measurements and hemoglobin testing, supports quality assurance and breastfeeding activities, and completes required reports. The incumbent maintains confidentiality, follows WIC rules and procedures, and may provide coverage at WIC sites throughout Pinellas County.

The position is based at the Florida Department of Health in Pinellas County, 205 Dr. Martin Luther King Jr. St. N., St. Petersburg, Florida 33701. The incumbent may need to work some evenings and weekends, travel to other locations with or without prior notice, and perform emergency duties outside normal work hours or days.

Requirements

• High school education or equivalent.
• Valid driver's license.
• Experience performing height, weight, and hemoglobin measurements, or willingness to learn within 3–6 months.
• Ability to work a flexible schedule that includes some evenings and weekends.
• Ability to travel to other locations with or without prior notice.
• Knowledge and skill in collecting data and organizing records and data.
• Ability to perform simple medical procedures and knowledge of normal and abnormal health conditions.
• Ability to communicate effectively verbally and in writing in English.
• Ability to perform clerical procedures and use personal computers and software, including data entry.
• Ability to work independently and understand and apply rules, regulations, policies, and procedures.
• Ability to prepare reports and correspondence, plan and organize work assignments, and establish and maintain effective working relationships.

Nice To Haves

• WIC experience, or experience working with women and children in a clinical setting performing height, weight, and hemoglobin measurements.
• Bilingual in Spanish and English.

Responsibilities

• Register WIC clients, interview them to collect demographic and eligibility information, review documentation, and determine eligibility for program benefits according to applicable procedures.
• Enter and maintain client data in FL WISE; notify clients of expiring certifications and schedule appointments.
• Explain WIC eligibility, application procedures, and proper benefits usage while maintaining client confidentiality.
• Issue benefits and NE/VOC cards through FL WISE and dispense in-stock special formula.
• Provide coverage for Senior Clerk duties at WIC sites throughout Pinellas County as needed.
• Perform hemoglobin tests using finger-stick blood samples and a HemoCue; take client heights and weights using approved equipment and techniques, and follow universal precautions and biomedical waste disposal procedures.
• Prepare and organize the work area and supplies for measurements and testing; record and plot height, weight, and hemoglobin results in the appropriate client records and charts.
• Maintain knowledge of and implement WIC rules, regulations, policies, and procedures, and provide accurate information to participants.
• Provide coverage for HST duties at WIC sites throughout Pinellas County as needed.
• Run and work the monthly Blood Report for Pinellas County WIC quality assurance and place alerts in FL WISE client files as needed to improve compliance.
• Provide basic nutrition and breastfeeding information through newsletter contacts and participate in breastfeeding promotion, support, and community outreach activities.
• Submit reports, timesheets, trip logs, and other required documentation in accordance with agency and division guidelines.
• Perform other related duties as needed.

Benefits

• Annual and sick leave benefits.
• Nine paid holidays and one personal holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and supplemental insurance.
• Retirement plan options, including employer contributions.
• Flexible Spending Accounts.
• Tuition waivers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED