Family Support Specialist 1
About The Position
At Yellowstone Boys and Girls Ranch, Family Support Specialists help youth and families build stronger, healthier futures. The role provides compassionate in-home, school-based, and community support using evidence-based interventions to foster children’s social, emotional, and physical well-being. Specialists work with treatment teams, educators, and families to develop personalized care plans, address challenges, promote positive coping strategies, and create safe, nurturing environments for youth. The position is based in Missoula, Montana, and requires travel to YBGR locations and to families’ homes, schools, and communities. The stated starting salary is $19.21–$21.62 per hour, corresponding to steps 1–5 of an 11-step pay schedule; the starting rate depends on the applicant’s education and relevant experience.
Requirements
- Must be at least 21 years old.
- Must successfully complete a fingerprint criminal background check and child abuse registry clearance as required by the State of Montana.
- Bachelor’s degree in a human services field or an equivalent combination of education and experience. The posting equates six years of human services experience to a bachelor’s degree and each year of post-secondary human services education to one year of experience.
- Ability to build rapport with youth and families while maintaining appropriate therapeutic boundaries.
- Strong interpersonal and communication skills, including active listening and conflict resolution.
- Ability to work independently and collaboratively as part of a treatment team, including with the assigned school district.
- Proficiency in electronic documentation and typing speed of at least 35 words per minute.
- Consistent attendance and reliability in performing duties.
- Sound judgment, ethical decision-making, and ability to remain composed in high-stress situations.
- Ability to drive a company or personal vehicle for work-related travel.
- Commitment to YBGR’s values of Faith, Integrity, Relationship, and Stewardship.
- Willingness to obtain First Aid/CPR and Violence Intervention Prevention certifications.
Nice To Haves
- Familiarity with Microsoft Office 365.
Responsibilities
- Create and implement evidence-based intervention strategies tailored to each youth’s needs.
- Provide consistent therapeutic support in school, home, and community settings in compliance with agency standards.
- Collaborate with treatment teams, supervisors, educators, community stakeholders, and families to provide comprehensive care and support.
- Meet weekly with the assigned therapist for case consultation, training, and guidance.
- Complete required documentation accurately in the Electronic Medical Record (EMR) system and in compliance with agency standards.
- Participate in Performance Quality Improvement (PQI) initiatives and organizational objectives in support of YBGR’s mission and strategic goals.
- Maintain professional conduct and represent YBGR positively to internal and external stakeholders.
- Participate in regular supervision, professional development, and required training.
- Perform additional duties as assigned to support agency operations and client needs.
- Drive a company or personal vehicle to YBGR locations and to families’ homes, schools, and communities to meet with employees, youth, families, or other stakeholders.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
