HEALTH SERVICES REPRESENTATIVE - 64029132

State of Florida • Saint Petersburg, FL

4d • Onsite

About The Position

Working under the direct supervision of a Health Service Supervisor, the incumbent in this position serves in a developmental capacity, providing direct disease and public health awareness intervention activities to CHD STD Prevention and Control Programs including but not limited to Partner Counseling Referral Services (PCRS), epidemiological case analysis and investigations, notification, counseling and referral services of individuals exposed to or at-risk of infection from syphilis, chlamydia, gonorrhea, hepatitis and other bacterial, viral or biological agents. The position requires a firsthand knowledge of public health systems, as well as professional and interpersonal skills, to interact with health care clients, health care professionals and others who impact STD Prevention and Control activities. Duties require a knowledge of varied social, economic, and lifestyle characteristics, and skills in communicating with, and eliciting information from patients and target groups with these diverse backgrounds. All activities are reviewed in progress and at completion for technical adequacy, timeliness and adherence to instructions and guidelines. All activities are performed observing federal, state, department and CHD Information Security and Confidentiality statutes, rules, regulations, policies, and procedures.

Requirements

• Knowledge of the principles of epidemiology and surveillance.
• Knowledge of state statutes and laws regarding disease reporting.
• Ability to complete venipuncture in the clinic or field setting.
• Ability to perform basic computer operations.
• Knowledge of computer software applications
• Effective written and verbal English communication skills.
• Effective Interpersonal skills.
• Ability to operate a motor vehicle and maintain reliable personal motorized transportation, i.e., automobile or similar vehicle, to perform field activities and to transport patients when necessary.

Nice To Haves

• Associate’s degree
• One Year of STARS 2.0 experience
• One year of phlebotomy experience
• One year of experience working with STD/STI programs
• One year of case management or counseling experience

Responsibilities

• Provides partner services in accordance with current STD Program Policy to a wide variety of individuals infected with or at risk of a sexually transmitted infection, including hepatitis, HIV/AIDS or other bacterial, biological and/or viral agents to elicit partner and suspect information. Utilizes information for epidemiological analysis to identify the source and spread.
• Conducts field investigations in accordance with current STD Program Policy to locate and provide follow up to individuals infected with syphilis, HIV/AIDS, chlamydia, gonorrhea and/or to refer individuals infected with or suspected to be at-risk of infection for counseling, medical evaluation and treatment.
• Performs case management activities, including work prioritization and records documentation, clustering, HIV pre and post-test counseling, visual case analysis, STARS data entry and/or other related activities.
• Communicates with public and private clinics, clinicians, hospitals, laboratories, and other health care providers to obtain demographic, medical, or other specific client information and to arrange medical evaluations and treatments for a client.
• Performs specific outreach and backup to other members of the Division of Disease Control and Health Protection as assigned to an operations level. This may include but is not limited to: Pinellas County Jail, case investigation and specimen pickup, Direct Observed Therapy (DOT) or Video Direct Observed Therapy (VDOT), immunization clinics, preparedness functions, disease investigations, and traveler monitoring.
• Participates in clinical, community or impromptu screening activities by performing venipuncture techniques to identify STI, Hepatitis, HIV/AIDS, or other bacterial, biological, or viral agents. These activities will occur before, during or after normal working hours and/or on weekends or holidays.
• Completes required records and reports including case management forms, laboratory request forms, travel reimbursement forms, HMC/CIS, etc. in accordance with current CHD and STD Program Policy and/or procedure.
• Ensure required training are completed as outlined in training plan, including HIV/AIDS 501 and Introduction to Passport/ DISTA training.
• Perform other related duties as assigned.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree