Health Services Authorization Coordinator II (Temporary)

Central California Alliance for HealthSanta Cruz, CA
Hybrid

About The Position

This is a temporary position with an estimated assignment length from May 2026 through December 2026, dependent on business needs. While the assignment is with the Alliance, the selected candidate will be an employee of a temporary employment agency. The Alliance is a regional non-profit health plan serving members in Mariposa, Merced, Monterey, San Benito, and Santa Cruz counties, with a mission of providing accessible, quality health care guided by local innovation. The company has over 500 dedicated employees and fosters a respectful, diverse, professional, and fun culture.

Requirements

  • Knowledge of medical terminology or billing codes procedures
  • Knowledge of the principles and practices of customer service
  • Knowledge of standard business office practices and equipment
  • Ability to verify eligibility information utilizing various organizational sources
  • Ability to interpret, explain and apply processes, policies and procedures
  • Ability to quickly learn each line of business conducted by the health plan
  • Ability to identify, maintain, and protect Personal Health Information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and follow Alliance policies and procedures to ensure the security of such information
  • High School Diploma or equivalent
  • Three years of experience in the health care field, including a minimum of one year of experience performing health services authorization coordination duties (an Associate’s degree may substitute for one year of the general health care experience); or an equivalent combination of education and experience which would provide the required knowledge, skills and abilities may be qualifying
  • Applicants must be currently authorized to work in the United States on a full-time, ongoing basis without current or future needs for any type of employer supported or provided sponsorship.

Nice To Haves

  • Priority given to those who live in, or near, our service counties: Santa Cruz, Monterey, Merced, San Benito, and Mariposa.

Responsibilities

  • Processes basic to complex incoming treatment and referral authorization requests and verifies member plan eligibility
  • Performs complex research on member authorization requests

Benefits

  • Temporary employees on assignment at the Alliance will be connected to a staffing agency with separate benefit options.
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