HEALTH SERVICES ADMINISTRATOR

The GEO Group•Winton, NC

About The Position

The Health Services Administrator manages and evaluates all facility health service activities in accordance with company, contractual, and healthcare policies, procedures, goals, and objectives. The role implements required healthcare services, manages the health services department budget, and works to improve operational efficiency and cost effectiveness. It also serves as a liaison between facility staff, contracting agencies, and compliance agencies on healthcare matters. The administrator oversees facility healthcare operations and coordinates with facility, regional, and corporate management to ensure healthcare needs are met and contractual requirements are followed. The position directs employees and contract providers, ensures appropriate staffing and licensure, monitors operational issues and compliance, supports required medical-program accreditation, submits operational reports, and responds to inquiries about the health services unit. The role also tracks expenses, recommends improvements, helps obtain outside vendors for ancillary healthcare services, maintains relationships with outside hospitals and agencies, and attends educational seminars as needed.

Requirements

Master’s degree in Healthcare Administration.
Five years of work experience in healthcare administration or healthcare management in a supervisory capacity, including managing clinical staff and clinical operations.
Maintain current CPR/Basic Life Support (BLS) certification.
Strong verbal and written communication skills, including the ability to clearly deliver instructions or training and write clear, concise, and accurate memorandums and reports.
Ability to work with computers and necessary software.
Experience in healthcare planning, budgeting, and meeting contractual obligations.

Nice To Haves

Graduate of an accredited school of nursing.
Current, unrestricted Registered Nurse license in the state where the facility is located, if a clinical license is held; a current copy must be maintained on file at the facility.
Work experience in a correctional or detention setting in an administrative or supervisory capacity.
Experience working in an outpatient setting.

Responsibilities

Manage and evaluate facility health service activities and implement contractually required healthcare services.
Oversee the overall operations of the facility’s healthcare services.
Coordinate with facility, regional, and corporate management to ensure healthcare needs are met and contractual policies, procedures, goals, and objectives are followed.
Maintain effective working relationships with correctional and nursing staff, contracted providers, and outside provider agencies.
Use established policies and procedures while exercising sound independent judgment.
Direct employees and contract providers, including selection, hiring, performance evaluation, training, promotion, and disciplinary action, up to and including termination.
Ensure adequate staffing to meet detainee/inmate healthcare needs and ensure appropriate licensure of healthcare personnel.
Monitor operational issues, including overtime, forms, medical-file audits, records requests, care and treatment for detainees or inmates with serious health problems, pharmacy-law compliance, and physical safety requirements.
Ensure medical-program accreditation is attained as required by the client, including NCCHC, ACA, and/or TJC accreditation.
Complete and submit regular operational reports, including client reports as required.
Respond to inquiries and information requests related to the health services unit.
Identify and track health services unit budget expenses.
Evaluate and recommend ways to improve operational efficiency and cost effectiveness.
Participate in obtaining outside vendors for ancillary healthcare services.
Maintain effective relationships with outside hospitals and agencies.
Attend outside educational seminars as needed.
Perform other duties as assigned.