Health Services Administrative Assistant

NATIVE HEALTH•Phoenix, AZ

18h

About The Position

The Health Services Administrative Assistant serves as the primary point of contact for internal and external matters pertaining to the Health Services Department and provides advanced administrative support to the Health Services Director. The position represents NATIVE HEALTH professionally and positively, promoting the organization’s core values and mission while exercising discretion, diplomacy, and tact in customer interactions. The role supports project coordination, administrative and executive functions, report management, outreach calendar and stakeholder communications, purchasing and ordering, invoice processing, and recruitment and interview coordination. It also supports the organization as needed. The position requires coordinating schedules, meetings, trainings, and department activities across multiple clinic locations; managing confidential information; and collecting, tracking, analyzing, and reporting operational and performance data. NATIVE HEALTH provides accessible, holistic, patient-centered care to urban American Indians, Alaska Natives, and others who generally experience barriers to health and wellness services. Its mission is to empower the community to achieve the highest quality of health and well-being, with a vision of healthy people in healthy communities.

Requirements

Three years of administrative support experience.
Must be dependable, punctual, and reliable.
Excellent customer service skills.
Proactive problem-solving approaches and strong decision-making capability.
Ability to anticipate needs and exercise good judgment in a variety of situations.
Strong written and verbal communication, administrative, and organizational skills, with the ability to balance multiple priorities.
High integrity and the ability to handle confidential and sensitive information.
Strong organization and attention to detail.
Proficiency with Microsoft 365, Microix, EHR, and Adobe Acrobat.
Knowledge of correct English usage, grammar, spelling, and punctuation.
Ability to prioritize and manage multiple projects effectively.
Culturally competent and able to work with a diverse workforce and client population.
Professional demeanor, dress, and presentation.
Ability to coordinate schedules, meetings, trainings, and department activities across multiple clinic locations.
Ability to achieve high-performance goals and meet deadlines in a fast-paced environment.
Valid and unrestricted Arizona driver’s license, obtained within 30 days of hire for out-of-state applicants; must meet the stated driving-record requirements, maintain the license during employment, and be insurable under NATIVE HEALTH’s liability auto policy.
Must pass a criminal background check and obtain and maintain a valid Class I Fingerprint Clearance Card within the first 90 calendar days of employment.
Must pass substance abuse testing upon employment and submit to random testing during employment.
Must provide an updated immunization record at employment and a current tuberculosis skin report (within 12 months), with annual updates.
Must obtain Basic Life Support certification within 90 calendar days of employment and maintain certification during employment.

Nice To Haves

Associate and/or bachelor’s degree, or equivalent training and experience, in business administration preferred.

Responsibilities

Coordinate projects.
Provide administrative and executive support to the Health Services Director.
Manage reports.
Coordinate the outreach calendar and stakeholder communications.
Handle purchasing and ordering, and process invoices.
Coordinate recruitment and interviews.
Maintain confidentiality and exercise professional conduct.
Coordinate schedules, meetings, trainings, and department activities across multiple clinic locations.
Collect, track, analyze, and report operational and performance data using spreadsheets and reporting tools.
Support the organization as needed.