Health Records Technician II - Capital Region Medical Center
About The Position
MU Health Care is seeking a detail-oriented Health Records Technician II to help maintain accurate patient records and facilitate the flow of medical information across hospital and clinic departments. The role supports patient care by ensuring medical records meet quality standards and providing customer service to staff and information requesters. The technician interprets and explains policies and external requirements related to chart documentation, privacy, and release of information; educates departments about Health Information Services policies and procedures; reviews and maintains medical record quality and content; and processes requests for information using multiple electronic systems. The position may oversee or train other Health Record Technicians and may perform additional department-specific duties. This is an on-site position at Capital Region Medical Center in Jefferson City, Missouri, with the possibility of a hybrid remote arrangement in the future. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The stated base pay range is $15.00 to $23.64 per hour, based on experience.
Requirements
- High school diploma or an equivalent combination of education and experience that provides comparable knowledge, skills, and abilities.
- Four years of clerical experience; a college or equivalent degree may be substituted for experience.
- Demonstrated office equipment and computer skills, including proficiency with a 10-key keypad and the ability to type 50 words per minute with 95% accuracy.
- Proficiency with Microsoft Office applications.
- Ability to understand and effectively use Electronic Medical Records applications.
- Ability to work with limited supervision in a fast-paced environment, manage multiple tasks and time efficiently, and prioritize duties independently.
- Ability to provide coverage during short-staff situations.
- Ability to file using a numeric filing system.
- Intermediate written and verbal communication, analytical, and problem-solving skills.
- Detailed working knowledge of health records and chart organization.
- Detailed knowledge of documentation and privacy regulations.
Nice To Haves
- Three years of experience in a healthcare setting or related field.
- Associate or bachelor's degree in a related field.
- Additional license or certification requirements as determined by the hiring department.
Responsibilities
- Coordinate the flow and sharing of medical records and health information across hospital and clinic departments.
- Interpret and explain policies and external requirements related to chart documentation, privacy, and release of information.
- Inform, educate, and instruct hospital and clinic departments about Health Information Services policies and procedures.
- Maintain the quality and content of medical records through qualitative or quantitative physician documentation review.
- May oversee the work of other Health Record Technicians and assist with staff training.
- Participate in quality record reviews, analyze and research errors, compile data, and generate reports.
- Respond to information requests and serve as a customer service liaison.
- Search multiple electronic systems to locate requested information in a timely manner.
- Process large volumes of requests efficiently and promptly.
- May complete unit- or department-specific duties and expectations outlined in department documents.
Benefits
- Health, vision, and dental insurance coverage starting on day one.
- Generous paid leave and paid time off, including ten holidays.
- Multiple retirement options, including 100% matching up to 8% and full vesting in three years.
- Tuition assistance for employees (75%) and immediate family members (50%).
- Discounts on cell phone plans, rental cars, gyms, hotels, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
