Health Record & Information Technician I - Night Shift / Tues to Sun

Sentara Health • Norfolk, VA

1d • Onsite

About The Position

Sentara Health is hiring for an Health Record & Information Technician I - Night Shift / Tues to Sun! This is a Full-Time, permanent position (40 hours) reporting daily at Sentara Norfolk General Hospital in Norfolk, VA. The Health Record and Information Technician I is responsible for the interpretation and preparation of all documents for precision scanning into the electronic medical record with strict attention to maintaining patient confidentiality guidelines for safeguarding patient medical information. This role is required to work within many different computer environments to track, scan, identify, validate, and access medical records. The Health Record and Information Technician I is responsible for maintaining data and statistics to support functions within the department and for the needs of patients, providers, and other applicable entities.

Requirements

• HS - High School Grad or Equivalent REQUIRED
• 1 year experience in Health Information Services – REQUIRED
• Good hand-eye coordination and the ability to meet process document standards as set.
• Ability to focus on detailed processes and validate accuracy of others

Nice To Haves

• Graduate of an approved Health Information Technician or Health Information Systems training program is accepted in lieu of experience
• EPIC experience is preferred
• Onbase experience is a plus

Responsibilities

• Review and analyze documents for the electronic medical record with strict attention to maintain patient confidentiality guidelines for safeguarding patient medical information.
• Ensure documents are readily available in the electronic medical record for patient care and medical decisions.
• Required to work within many different computer environments to track, scan, identify, validate, and access medical records.
• Responsible for maintaining data and statistics to support activities.
• Assist with release of information requests.
• Retrieve, assemble, and analyze medical records for completeness, accuracy, and compliance with regulatory standards.
• Maintain electronic health record (EHR) systems by scanning, indexing, and validating documents in appropriate patient charts.
• Review provider documentation for required signatures, dates, and authentication.
• Process record requests, ensuring compliance with HIPAA and organizational policies regarding release of information.
• Verify accuracy of patient demographic and encounter data in EHR and health information systems.
• Conduct quality checks on scanned and uploaded documents to ensure legibility, correct patient matching, and completeness.
• Assist with chart audits and data validation for internal quality, coding, and compliance reviews.
• Support updates to patient information to maintain consistent data integrity across clinical, billing, and reporting systems.
• Maintain strict confidentiality of patient health information in accordance with HIPAA and internal privacy policies.
• Report any potential breaches, discrepancies, or security issues to the appropriate compliance or privacy officer.
• Provide courteous and timely responses to internal and external requests for patient information.
• Collaborate with physicians, nurses, coders, and other healthcare staff to resolve documentation or record-related issues.
• Communicate effectively with release-of-information vendors, legal representatives, and external agencies as needed.

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED