About The Position

This job supports and enhances the activities of the practice by providing administrative and clinical support and coordinating daily operations. The role coordinates clerical and clinical functions, assists healthcare providers in delivering patient care, and supports front-office operations. It may require travel to satellite office locations to support physicians.

Requirements

  • High school diploma/GED or completion of a Medical Assistant Program.
  • Certified Medical Assistant credential.
  • 1 year of Medical Assistant experience.
  • 2 years of administrative experience.
  • CPR certification from the American Heart Association.
  • Act 34 Criminal Background Clearance Certificate.
  • Act 33 Child Abuse Clearance Certificate.
  • Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.

Nice To Haves

  • Associate's degree.
  • Graduate of a Medical Assistant program.
  • Driver's license.

Responsibilities

  • Coordinate and oversee clerical and clinical functions.
  • Coordinate or perform clinical support duties, including preparing exam rooms, rooming patients to obtain health and physical information, and assisting providers during exams, procedures, testing, and injections.
  • Schedule patients for procedures, diagnostic testing, and office visits.
  • Provide patients with instructions and act as a liaison between physicians and patients.
  • Maintain physician calendars.
  • Screen and direct telephone calls as appropriate.
  • Respond to internal and external customer inquiries and take appropriate action.
  • Support front-office functions, including registration, chart preparation, insurance verification, precertification, and billing.
  • Order and track operational and clinical inventory.
  • Travel to satellite office locations to support physicians as required.
  • Perform other duties as assigned or required.
  • Comply with applicable ethical, legal, privacy, information security, and company policy requirements, including HIPAA and the Code of Business Conduct.
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