Care Coordinator/ RN (Pain Management)

Fairview Health Services•Minneapolis, MN

About The Position

This position focuses on pain management and provides specialty-based care coordination, education, and direct patient care. The Care Coordinator serves as a resource for patients, families, medical staff, hospital staff, and community providers. The role coordinates safe, effective, efficient, and patient-centered transitions across the health continuum and provides proactive disease management using evidence-based practices. The position also serves as a liaison among patients and families, medical staff, and others involved in treatment, supporting care based on jointly determined health goals and priorities.

Requirements

Three years of specialty experience in care coordination, or five years as a licensed RN with five years of clinical experience and the ability to learn a new specialty area.
Minnesota Registered Nurse (RN) license.
Basic Life Support certification from the American Heart Association or Red Cross; this requirement does not apply to department 8901 Ambulatory Care Coordination within 30 days.

Nice To Haves

Licensed RN with a four-year baccalaureate degree.
Two years of RN experience in the specialty area or previous care coordination experience.
Specialized knowledge of the specialty and conditions of the served population.

Responsibilities

Access, analyze, plan, and provide follow-up care.
Facilitate timely referrals and foster positive relationships with community providers.
Evaluate and document patient status and progress through phone calls, test results, and report preparation; evaluate nursing care quality through patient rounds.
Identify problems specific to the clinical specialty and provide proactive disease management using evidence-based practices.
Serve as a liaison between patients and families, medical staff, and others involved in treatment, promoting patient-centered care based on jointly determined health goals and priorities.
Collaborate with appropriate staff to coordinate transitions of care across the healthcare continuum.
Provide direct patient care in the specialty area and establish individual nursing care plans.
Provide education, counseling, medication management, and general health information to patients and patient representatives.
Triage patient concerns and respond between visits under provider direction to reduce relapse or inpatient care.
Serve as a specialty resource to patient care units, outpatient clinics, and medical staff.
Identify needs and assist in writing and implementing policies and procedures.
Provide specialty education to patients, families, and hospital staff; develop content and resource materials and coordinate educational plans.
Serve on task forces and committees related to the specialty and consult with other areas regarding specialty matters.
Keep current on technological advances and new pharmaceutical products.
Assist with research projects, including data collection, analysis, and evaluation; may identify research projects.
Manage databases tracking patient outcomes and other physician-directed categories.
Promote the program and assist with marketing efforts; oversee or manage prior authorization and results verification processes.
Provide effective educational materials and serve as a community liaison.
Perform other duties, including performance goals developed with the manager and employee and reported in the employee's performance review.
Develop and maintain the critical competencies listed in the job description and the employee's online performance management tool.