Health IT Technical Writer

Program Management Solutions LLC•Washington, VA

6d•$78,000 - $95,000•Hybrid

About The Position

PMdigital.ai is looking for a Health IT Technical Writer to join our growing team. The work will be performed primarily in a remote/virtual environment but may require on-site activities at IHSC Headquarters in Washington, DC on an as-needed basis, as determined by the Government. Performs substantive technical-writing, documentation, editing, content-development, and knowledge-management work supporting Health IT implementation, sustainment, governance, operations, training, and user understanding. The Technical Writer develops and maintains clear, accurate, standardized, audience-appropriate technical and operational content.

Requirements

Demonstrated experience developing technical, operational, procedural, or user documentation for complex IT or Health IT environments.
Excellent writing, editing, grammar, organization, and information-structuring skills.
Ability to translate technical subject matter into clear material for technical and nontechnical audiences.
Proficiency with common document-development, collaboration, publishing, and content-management tools.
Ability to manage multiple documentation products and revisions simultaneously.

Nice To Haves

Experience with healthcare, Health IT, Federal IT, or similarly complex regulated environments is preferred.

Responsibilities

Develop, write, edit, format, and maintain technical, operational, program, training, governance, and user documentation.
Develop standard operating procedures, work instructions, user guides, reference materials, technical reports, process documentation, manuals, knowledge articles, and similar work products.
Translate complex technical, clinical, operational, and program information into clear content appropriate for intended audiences.
Review source information, interview subject-matter experts, gather requirements, and independently develop documentation from available technical and operational information.
Standardize document structure, terminology, formatting, and content to improve consistency, readability, usability, and maintainability.
Review and edit Contractor-prepared documentation for clarity, accuracy, completeness, grammar, organization, consistency, and compliance with applicable templates, governance, security, accessibility (Section 508), and records-management requirements.
Develop diagrams, process flows, tables, graphics, or other explanatory content as appropriate.
Maintain version control for Contractor-prepared documentation, use Government-approved document repositories, and support document-review and approval workflows in accordance with applicable records-management and security requirements.
Maintain documentation inventories, revision histories, and content-status information.
Support implementation, training, change-management, transition, knowledge-transfer, and sustainment activities through development and maintenance of required documentation.
Coordinate documentation activities with applicable technical, clinical, program, training, cybersecurity, data, and operational stakeholders.