Health Information Technician (HIM) - Per Diem, Variable (Culver City) - 10198

Southern California Hospitals•Culver City, CA

89d•$24 - $24

About The Position

The DNFB/Coding Support HIM Technician reviews the Discharges Not Final Billed (DNFB) Report and other One Content (OC) work queues to validate the appropriate assignment of Code Hold notes. The Technician follows up on accounts awaiting missing or incomplete documentation for coding, manages OC queues, and works with ancillary departments to locate missing documentation or records for the Coding Department. The role also obtains reports from Optimum/Allscripts and other internal or external applications as needed, assists HIM Leadership with requested report processing, and provides additional support to the coding and HIM departments. Other duties may be assigned by the VP-HIM, Coding Supervisor, or designee. The position retrieves, compiles, processes, and maintains paper and electronic health records for hospital and clinic patients in accordance with administrative, ethical, legal, and regulatory requirements and company DNFB standards. It monitors incoming documents, protects the confidentiality of PHI under HIPAA, supports departmental operations, and helps ensure records and information are processed accurately and promptly. The Technician also handles release-of-information activities, monitors completion of required clinical documents, communicates with physicians about incomplete or delinquent records, and assists with correspondence, reports, scanning, indexing, faxing, filing, telephone coverage, and statistical data reporting.

Requirements

At least 1 year of Health Information Management clerical experience.
High school diploma or GED.
Excellent written and verbal communication skills in English.
Ability to multitask and maintain a work pace appropriate to the workload.
Computer literacy and proficiency.
Customer service skills appropriate to the job.

Nice To Haves

Certificate in Health Information Management and/or college-approved courses.

Responsibilities

Review the DNFB Report and other One Content work queues and validate appropriate assignment of Code Hold notes.
Follow up on accounts awaiting missing or incomplete documentation for coding.
Manage One Content queues and coordinate with ancillary departments to locate missing documentation or records for the Coding Department.
Obtain reports from Optimum/Allscripts and other internal or external applications as needed.
Assist HIM Leadership with processing reports and provide additional support to coding and HIM departments as requested.
Retrieve, compile, process, and maintain paper and electronic patient health records in accordance with applicable administrative, ethical, legal, and regulatory requirements and DNFB standards.
Monitor incoming documents daily and handle them promptly according to policy while maintaining the confidentiality of protected health information under HIPAA.
Support daily departmental operations under HIM Leadership, troubleshoot and resolve issues, and demonstrate expertise and effective communication.
Handle the proper release of information to patients, physician offices, subpoenas, and state and federal governing agencies in accordance with hospital policies and HIPAA privacy regulations.
Monitor history and physicals and operative or procedure reports for timely completion; notify physicians about incomplete or delinquent records and follow the required notification and suspension processes.
Prepare correspondence, documents, forms, ad hoc reports, and projects accurately and on time.
Prepare, scan, index, and fax health records according to department standards and DNFB requirements.
Maintain filing systems, provide departmental telephone coverage, complete clerical duties, and read and respond to emails promptly.
Assist with processing, maintaining, compiling, and reporting statistical data requested by Nursing, Risk Management, Quality Management, and other ancillary departments.
Coordinate with other departments to support timely information processing and discharges; review discharged records for missing signatures or reports and locate and secure missing documents.