Health Information Specialist (Temporary)

Billings Clinic•Billings, MT

About The Position

The Health Information Specialist performs work in one or more functional areas of Health Information Management under general supervision. This temporary, non-benefit-eligible position is limited to no more than six months. The specialist maintains patient health information files, tracks and locates charts, scans and indexes documents, evaluates documentation quality, responds to requests for health information, and verifies medical-record accuracy and completeness. The role requires meeting applicable organizational, departmental, safety, accreditation, and regulatory standards, along with established accuracy and productivity expectations. The position is based in a fast-paced office environment with frequent interruptions and close interaction with physicians and other healthcare providers. Most work is performed using a personal computer. The schedule is identified as day shift, though varying shifts and weekend or holiday work may be needed to meet business needs; weekend on-call coverage may also be part of a rotation.

Requirements

High school diploma or GED.
One year of work experience in a hospital, physician clinic, or other related medical area is preferred; an equivalent combination of education and experience related to the tasks, knowledge, skills, and abilities will be considered.
Meet applicable organizational, departmental, outside-agency, safety, and job-performance standards.
If a license or certification is required for an employee’s duties, it must be current and in good standing.

Nice To Haves

One year of work experience in a hospital, physician clinic, or other related medical area.

Responsibilities

Model behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct, and service expectations, and meet mandatory organizational and departmental requirements.
Scan patient documentation according to established electronic health system procedures; research missing documents and verify that documentation is consistent, belongs to the patient, and is present at discharge.
Retrieve patient charts at discharge and verify receipt of records against the ADT report; follow up with nursing units for missing records and locate missing charts using tracking software, CIS, and physical searches.
Prepare documents for imaging, select appropriate settings, index scanned records, and review them for clarity and accuracy.
Answer telephone requests and provide information through research, document production, and data analysis; fulfill requests for transcribed documents or prior records using available systems, supporting patient care needs.
Locate medical records in the electronic health system and historical paper records using applicable software and microfilm resources.
Perform final verification of medical-record completion, including checking signatures or documentation by qualified providers, correct EHR placement, consistency of patient information, and inclusion of required documents.
Analyze records for deficiencies required by JCAHO, Medicare, Medicaid, and other accrediting or regulatory bodies; identify the appropriate physician, reanalyze records after missing items are supplied, and assist physicians with completion and deficiency-system updates.
Work with HIM leadership to compile and analyze weekly chart deficiencies and notify physicians about aging deficiencies using appropriate notification procedures.
Assess scanned-document quality daily, compare results with quality standards, and provide feedback to the HIM Lead and staff to support improvement, education, or training.
Respond to requests for patient healthcare information by verifying compliant authorization and copying the appropriate documentation.
Maintain or exceed 95% accuracy based on audit findings and 90% of department productivity standards for assigned tasks.
Identify personal development needs and goals, maintain required competencies, and perform other assigned duties as needed.
May work varying shifts, weekends, or holidays and may participate in a weekend on-call rotation to meet business needs.