Health Information Management Technician

Lifepoint Health • Wilson, NC

8h • Onsite

About The Position

Wilson Medical Center is part of Lifepoint Health, a diversified healthcare delivery network. The Health Information Management Technician plays a vital role in supporting quality patient care by ensuring health information is accurate, organized, secure, and accessible. This involves managing and maintaining patient records in accordance with privacy and regulatory requirements. The role requires attention to detail, confidentiality, organization, and a willingness to learn. Responsibilities include reviewing and maintaining health records, assisting with information requests, and ensuring documentation is complete and accurate, thereby impacting the quality and continuity of patient care.

Requirements

• A high school diploma or equivalent required.
• Strong attention to detail and accuracy, with the ability to review medical records, identify deficiencies, and maintain complete and accurate documentation.
• Knowledge of medical records, release of information, and patient privacy practices, with an understanding of HIPAA and the importance of protecting confidential health information.
• Strong organizational and time-management skills, with the ability to manage multiple requests, deadlines, record deficiencies, and competing priorities.
• Proficiency with computers and electronic health information systems, with the ability to learn and effectively use EHR, scanning, dictation, tracking, and medical record applications.
• Strong written and verbal communication skills, with the ability to interact professionally with physicians, APRNs, patients, families, healthcare organizations, and other members of the care team.
• Critical-thinking and problem-solving skills, with the ability to exercise sound judgment, work independently with minimal supervision, and remain effective in a fast-paced hospital environment.

Nice To Haves

• Prior experience in Health Information Management, medical records, or release of information practices preferred.

Responsibilities

• Reviewing assembled medical records for completion deficiencies and ensuring documentation meets regulatory requirements, medical staff rules, and Joint Commission standards.
• Ensuring the accuracy, completeness, and integrity of the medical record through careful review, scanning, data entry, and timely resolution of documentation issues.
• Tracking and resolving record deficiencies by assigning outstanding items to the appropriate medical staff members, maintaining accurate data, and following up to ensure timely completion.
• Supporting physicians and APRNs with electronic dictation and documentation processes, including system setup, training, e-signature workflows, and follow-up on late or incomplete dictations.
• Managing the retrieval, printing, scanning, logging, and distribution of medical records for authorized physicians, patients, healthcare organizations, and other entities.
• Protecting patient privacy and confidential health information by following HIPAA, hospital policies, and applicable regulatory requirements when handling, accessing, and releasing medical records.
• Providing responsive and professional service to physicians, patients, families, and other visitors while supporting on-call record retrieval, fax transfers, dictation hold queues, and other HIM functions as needed.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.
• Free travel and entertainment discount program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED